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Microsoft Dynamics 365 Field Service Consultant

hso · 30+ days ago
Skopje, North Macedonia
Negotiable
Full-time
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We help companies modernize business operations, adopt intelligent automation, deliver real-time performance insights and connect the enterprise – accelerating the impact of digital transformation. Founded in 1987 and recognized as a trusted advisor, HSO is one of the world’s top business solution and implementation partners, large enough to serve, small enough to care. We are 100% dedicated to Microsoft technology, with practices that offer our clients a complete set of Microsoft cloud solutions from a single global partner. HSO is a proven global leader with unique delivery capabilities offered from our dedicated Microsoft practices in more than 31 offices across the Americas, Europe, Australia and Asia.

HSO is a Gold Certified partner since 2002 and since 2006 has been a part of the Microsoft Dynamics Inner Circle, a prestige reserved for just 1% of Microsoft partners worldwide. Within HSO you’ll work with Microsoft Dynamics 365, Azure cloud platform and our unique, industry-specific solutions.

Key Responsibilities: 

  • Strategic design of customer relationships: You will serve as a relationship architect, guiding customers through the design and implementation of Microsoft Dynamics 365 CRM solutions within the field service domain. Your mission is to showcase the platform’s value and revolutionize the service process;
  • Innovative Process Optimization: As a creative thinker, you will not only analyze but also refine and enhance business processes. Your focus will be on developing innovative solutions to meet the unique needs of our clients; 
  • Customer-Centric Problem Solving: You will act as both a problem solver and a customer advocate, understanding and translating specific client requirements into effective solutions with Microsoft Dynamics 365 CRM;
  • Inspiring Through Training: Beyond sharing your expertise, you will ignite enthusiasm for Microsoft Dynamics 365 CRM. Through engaging training sessions and workshops, you’ll ensure clients fully leverage the platform’s capabilities;
  • Collaborative Innovation: At HSO, you’ll thrive in a team-oriented environment. Working with interdisciplinary teams, you’ll contribute to crafting customized solutions and advancing best practices in Microsoft Dynamics 365 CRM;

Requirements

  • Several years of consulting experience in the Microsoft Dynamics 365 CRM environment, with a strong background in Field Service module projects;
  • Familiarity with Dynamics 365 Field Service, Copilot, Azure DevOps, and related technologies;
  • Proficiency in writing user stories, customizing CRM solutions, and leading workshops with confidence;
  • Excellent English language skills;

Benefits

Why Work With Us: 
 

  • Competitive Compensation and Bonus Package: Receive a competitive salary aligned with your experience and a performance-based bonus to recognize your achievements and contributions; 
  • Private Healthcare Insurance: Your health and well-being are important to us. Enjoy comprehensive private healthcare coverage to ensure your well-being and access to high-quality medical care when needed;  
  • Hybrid Work Environment: Benefit from a flexible hybrid work model that allows you to balance time between the office and home, optimizing productivity and work-life harmony;
  • Innovative Office and Inspiring Culture: Thrive in our vibrant, centrally located office, equipped with cutting-edge technology to enhance your workday. Enjoy a positive workplace culture that fosters collaboration, creativity, and continuous professional development;
  • International Teams and High-Scale Projects: Collaborate with international teams on large-scale projects for leading corporations, gaining valuable experience and advancing your career; 
  • Connect, Grow, and Develop: Engage in our Tech Updates sessions and informal team events that build a strong sense of community and make work enjoyable. Plus, take advantage of comprehensive learning and development opportunities, including access to the Microsoft learning platform, free Microsoft exams, and tailored training programs to support your professional growth and certification goals;
  • Sports Subscription: Keep active and energized with our Sportmaster subscription, offering you access to top-notch fitness facilities and activities to support your health and well-being;
  • Vacation Days: Recharge and unwind with 23 days of vacation, giving you ample time to relax and pursue your passions outside of work;

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Last updated on Aug 23, 2024

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