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Senior System Support Analyst

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Full-time
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The IBM – Resource on Demand Team is seeking a Senior System Support Analyst for a contract opportunity in the Ottawa area .
This role is a Hybrid role  and on site requirements will be determined




Mandatory Requirements:
  • Canadian Federal Government Security Clearance – Secret ( Level II)
  • Post‑secondary educational program in Computer Science, Information Technology or Information Management
  • Ten (10) years experience in an Information Management (IM) or Information Technology ( IT ) role.
  • Minimum of eighteen (18) months continuous experience leading a team in the installation , integration, configuration and maintenance of Citrix XenApp 6 or later
  • Thirty-six (36) months experience in integrating two (2) or more information system components using HL7 message protocols.
  • Thirty-six (36) months experience on one project in the implementation or operation and maintenance of information system security architectures, which include all of the following:
    • Security Information and Event Management (SIEM),
    • Citrix Thin-Client architecture and
    • Public Key Infrastructure (PKI)
  • Thirty-six (36) months experience in information system trouble shooting, which must include all of the following activities
    • Documented Diagnosis,
    • Documented Problem Analysis, and
    • Documented Recommendations
  • Demonstrated experience in system security, that includes all of the following activities;
    • Monitoring performance,
    • Identifying operational deficiencies,
    • Improving system security and performance
  • Demonstrated experience in the installation, integration, configuration and maintenance of Citrix XenApp 6 or later. This experience must include:
    • VMWare and LPAR , hosting Windows servers (2008 or later) and AIX servers (Version 7 or later) using VPNs and firewalls
  • Demonstrated experience in system backup recovery and disaster recovery architecture, that includes all of the following activities;
    • Testing 
    • Implementation, and
    • Operation and Maintenance 
  • Demonstrated experience in configuring and managing all of the following Security areas;
    • IT system security (which includes Network security and Application security),
    • Endpoint Protection software
    • Multi-factor authentication
    • Firewalls and
    • Virtual Private Networks 



We thank all applicants for their interest, however, only candidates selected for preliminary interviews will be contacted.

NO VENDORS OR AGENCIES PLEASE



  •

Last updated on Nov 6, 2023

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