Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.
Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry.
About the Role
We are seeking an experienced Senior Product Manager with a laser-focus on user behavior to report into our Head of Product. You will lead the vision, roadmap and execution of our Reporting and Customer Filters squad. You have three goals: make our reporting features best in class for both individual shops and seasoned enterprise professional shops, make sure our invoice data is structured to enable super targeted and segmented marketing campaigns, and leverage customer insights to build new, paid add-on features and drive revenue growth.
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At Steer, we value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.
Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.
Last updated on Aug 20, 2024
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