At Loblaw Digital, we know that our customers expect the best from us. Whether that means building the best, most innovative online shopping experiences, or designing an app that will impact the lives of people across the country, we’re up for the challenge. Loblaw Digital is the team responsible for building and operating the online businesses of Canada’s largest and most successful retailer. Based in downtown Toronto, we are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping, beauty, pharmacy, loyalty, and apparel spaces, and we’re only just getting started! To achieve these goals, we are looking for talented and passionate individuals who want to collaborate and solve challenging problems and make significant and lasting impact on Canadians.
The impact you will make
As the Engineering Manager of Machine Learning for our personalization initiative, you will play a pivotal role in leading the design, development, and deployment of advanced machine learning models and algorithms, including integrations with LLMs and other GenAI tools. Your leadership will shape the digital experiences of millions of Canadians, enhancing how they engage with our platforms and improving their overall shopping journey.A key responsibility will be to assess and optimize model performance through various metrics, ensuring maximum efficiency and accuracy. Staying current with the latest advancements in machine learning and related technologies is essential, as you'll apply this knowledge to continually improve our solutions.
You will lead a team of skilled Machine Learning Engineers, focusing on delivering high-quality results and operational excellence. Reporting to the Director of Software Development, you will define and execute the strategic vision for machine learning, ensuring models are integrated and scaled effectively across all personalization efforts. Additionally, you will mentor engineers, prioritize team initiatives, and work closely with cross-functional teams—including data scientists, product managers, and business leaders—to deliver cutting-edge personalized experiences that drive meaningful business outcomes.
How you’ll succeed
At Loblaw Digital, we seek great people to continually strengthen our culture. We believe great people model our values, are authentic, build trust and make connections. We’re able to keep innovating because our colleagues are passionate about their work and excited about the future of eCommerce. You will get to work with some of the best digital minds and will have the support of world class technologies to craft products our customers will love!
If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.
We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.