Responsibilities

Join the dynamic and expanding team at Workato! As a Platform Solutions Engineer, you'll be at the forefront of our growth, delivering exceptional value through innovative solutions and contributing to seamless Workato implementations. Collaborate closely with customer-facing teams from pre-sales to post-sales while shaping the enterprise orchestration landscape. 

Key Responsibilities and Skills:

 Integrated Technical Aptitude and Proficiency:

• Dive into the Workato platform, deploying recipes for diverse use cases.

• Rapidly develop high-impact Workato recipes as prototypes for customer automations and migration use-cases, supporting Pre-sales evaluations.

• Assist the customer success team in delivering rapid value realization with Workato clients.

• Implement high-quality Workato recipes, adhering to delivery standards and best practices.

• Utilize technical acumen to advise, troubleshoot, and communicate complex ideas effectively.

• Design, develop, and maintain APIs using Workato and industry best practices.

• Extend Workato connectors through proficiency in Java/Python/Ruby and knowledge of SOAP/XML.

• Technical expertise or familiarity in one or more of the following areas:

  • Business Applications:

    • Demonstrate knowledge and familiarity in business applications, including ERP, HCM, accounting, CRM, and supply chain management.

  • Database Applications:

    • Understand and build integrations to different databases.

  • Messaging and Event Services:

    • Understand messaging systems and event-driven architecture, including message brokers, event publishing, and subscription models.

  • Data Pipelines:

    • Develop, design, and manage data pipelines, ensuring data accuracy and consistency through data ingestion, extraction, transformation, loading, and workflow automation.

  • Artificial Intelligence:

    • Possess the knowledge and skills required to understand, develop, and implement artificial intelligence solutions.

  • Productivity Applications:

    • Work with and build integrations to various productivity applications such as Microsoft Office, Google Workspace, or other collaboration software.

  • Web and Mobile Development:

    • Demonstrate familiarity with developing, designing, and maintaining websites or mobile apps, including front-end layout, back-end programming, and database integration.

Solution and Technical Architecture:

• Create and design technology solutions aligning with IT strategy and assessing risks.

• Advise on developing and implementing security policies according to Workato and industry best practices.

• Apply and adhere to established architecture and design principles, ensuring the quality and reliability of IT systems.

• Develop, design, and implement common architecture patterns, including microservices, event-driven architecture, and service-oriented architecture.

• Create and design technology solutions that meet business requirements, aligning with IT strategy and assessing risks.

Innovation and Development:

• Drive innovation by crafting cutting-edge automation solutions and collaborating with Product and Engineering for platform enhancements.

• Lead internal process improvements and contribute to our knowledge base for effective team collaboration.

• Reimagine and enhance internal and external processes with AI

• Advise, troubleshoot, and analyze technical issues that might be roadblock to high and fast customer adoption

Requirements

Qualifications / Experience / Soft Skills

• Educational Background: Background in information systems, computer science, engineering, or equivalent industry experience is preferred.

• Experience: A minimum of 5 years of experience in software engineering or technical consulting roles.

• Certification and Training: Certification, formal training, or deep familiarity with Workato or other integration platforms like Boomi or SAP PI PO is a plus.

• Integration Expertise: Experience in implementing integration projects, including complex enterprise systems and cloud business apps.

• Industry Awareness: Technical background or understanding of technology and industry trends, particularly in app integration.

• Collaborative Attitude: A collaborative team player with an entrepreneurial mindset, adaptable to a dynamic startup environment.

• Critical Thinking: Strong critical thinking and analytical skills, capable of effective prioritization and time management even under high-pressure situations.

• Communication Skills: Excellent written and oral communication skills in English, conveying complex technical concepts to non-technical audiences.

• Fast Learner: Quick to learn and capable of conducting independent research, synthesizing information rapidly.

• Proactive Problem Solver: Proactive in problem-solving, ready to take on additional initiatives and responsibilities as they arise.

• Company and community building : Strong interest in growing the company and enabling the professional community of Workato users.

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Last updated on Aug 26, 2024