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Technical Logistics Resolution Specialist

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Full-time
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Technical Logistics Resolution Specialist

Position Summary: 

The specialist will be responsible for processing requests for engineering support services (Technical Referral) from Defense Logistics Agency (DLA) and Naval Supply Systems Command (NAVSUP-WSS). This will require regular contact with NSWCPD engineers, Subject Matter Experts, Code 315, and OEMs/vendors, to develop a course of action to complete the support service request in the prescribed time frame. This position will require a tactful approach to elevate the visibility and priority of outstanding service requests and assemble additional technical data, as required or requested, by engineers to complete these tasks.

Essential Functions and Responsibilities:
  • Plan, coordinate, manage and evaluate logistics and engineering actions required to support the mission, weapon system or program
  • Identify the specific requirements for the client in terms of money, material, facilities and services needed to provide technical resolution of support issues
  • Correlate specific requirements with available resources to ensure needed decisions are provided at the right time and place
  • Represent customer in various NSWCPD divisions, branches, and work spaces to facilitate timely responses to accepted workloads
  • Assist in the development of strategies and proposals to improve turn-around-times and quality of engineer responses to technical referrals
Required Education, Skills, and Experience:
  • Must be a US citizen with a Department of Defense (DoD) Secret clearance
  • Four Year Technical College Degree or Technical Experience Equivalent
  • 1-5 years of experience in DoD logistics (provisioning/supply) 
  • Familiarity with supply support and provisioning policies and acronyms
Preferred Skills and Experience:
  • Knowledge of the organization and functions of activities involved in providing engineering support.
  • Ability to review and evaluate feedback received from functional specialists to identify specific requirements and to develop resolutions needed to meet each technical requirement on time.
  • Ability to develop, revise, or update processes to facilitate engineering responses.
  • Ability to read and understand technical drawings
  • Familiar with Remedy, CDMD-OA, ICAPS, Haystack/Logiquest, FLIS, OARS,NDE, ONETOUCH, FEDMALL, NSEDR, TDMIS, PMSMIS
  • Proficiency in Microsoft Office, specifically, Word, Excel, PowerPoint, and Outlook software.
  • Understanding of general project management terms, standards, and processes.
  • Excellent verbal and written communication skills, as well as presentation skills.
  • High comfort level working with and around all military/organizational levels, clients, customers, suppliers, and visitors.
  • Ability to work as a team player and demonstrate personal initiative to complete the work of the team as a whole.
  • Must be highly reliable and capable of meeting work schedule consistently.
  • Ability to handle a high volume of work with accuracy and efficiency.
  • Ability to operate in a fast-paced environment with changing priorities.
  • Strong decision making ability and attention to detail.
Physical Demands and Expectations:
  • Regular physical activity to include walking, climbing stairs, and standing; frequent periods of prolonged sitting may be required
  • Ability to speak, read, hear and write, with or without assistance
  • Ability to use phone and computer systems, copier, fax and other office equipment
This position description represents a summary of the major components and requirements of the outlined job. Other duties and responsibilities may be assigned or required as business needs dictate. Questions regarding this description should immediately be addressed to the department manager or to Human Resources.

LIFE CYCLE ENGINEERING
Life Cycle Engineering (LCE) is a privately held, employee-owned company with an emphasis on "doing the right thing the right way”, which applies to the way we treat our customers and employees. We are proud to have been recognized as a "Best Place to Work” for 14 years running! Learn more below and at www.lce.com

COVID-19 Update
For information on how LCE is keeping employees safe and continuing to provide uninterrupted support to our clients during the COVID-19 pandemic, read our update here.
 
Mission
Our mission is to enable people and organizations to achieve their full potential.
As a professional services organization, our mission is focused on our clients' people and organizations. It is our company's cornerstone belief that we will not lead the industry in assisting our clients unless we excel at helping our own people and teams reach their full potential.
 

Culture
Our corporate culture encourages personal and professional growth because LCE's success depends on the talent, innovation, professionalism, and commitment of its employees. LCE is a strengths-based organization focused on turning individual talents into strengths and then turning individual strengths into organizational performance that supports our clients' success.

Benefits
  • Affordable Medical/Dental/Vision Plans for employees and their families
  • Free Employee Life and Disability Insurance, with supplemental coverage options available
  • Health Savings Account and Flexible Savings Account options
  • Company matched 401(k) & company-funded Employee Stock Ownership Program (ESOP)
  • Paid Vacation, Holiday, Sick Leave
  • Dynamic employee innovation/entrepreneurship program which includes education, empowerment, and monetary rewards
  • Continuing Education and Professional Development programs at all levels
  • Flexible Schedules and Relaxed Dress Code
  • Employer-sponsored events, social collaboration, and open communication
  • Free access to an extensive online training library, including certification prep
  • Bonus Program for outstanding contributions, Employee Referral Program, numerous Recognition Opportunities, and more…
*Benefits may vary by business unit and location.  http://www.lce.com/Employee_Benefits_358.html
 
Life Cycle Engineering (LCE) shall abide by the requirements of 41 CFR §§ 60-1.4(a), 60-300.5(a) and 60-741.5(a).  These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with
disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin.  Moreover, these regulations require that LCE take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, because of or on the basis of pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation, and any other status protected by applicable state law.  In addition, LCE will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.  LCE shall also abide by the requirements of 29 CFR Part 471, Appendix A.

  •

Last updated on Aug 23, 2023

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