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Greer, SC 29650, SC, US
$92k+
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Full-time
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 End Client: Dell
No Driving
No Mileage reimbursement
 
N. Main St.                                                         
Greer, SC 29650                        
 
Seeking a Dell hardware service Technician with minimum of 3 years hands on experience working on Dell laptops, Desktops and tablets. 
 
What to expect:
  •          Support and troubleshoot issues while onsite if the parts shipped did not resolve the issue.
  •          Work independently as well as within a team to resolve onsite customer requests efficiently and effectively.
  •          Real time status updates to our ticketing system is required, resolving or escalating tickets to the appropriate party when necessary.
 
What skills do I need to be successful in this position?
•Patience
•Strong IT background with a focus Hardware support of Dell products
•Excellent communication (verbal and written), time management, and developmental skills.
•Ability to multi-task in a fast paced environment.
•Professional appearance and attitude when interacting with our clients' in-person
 
What are the qualifications I need to have?
•3+ years of relevant hands on Dell hardware experience
•Excellent troubleshooting skills with related hardware components

Last updated on Sep 28, 2018

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