Business Development Account Manager

Tech Firefly, an established Information Technology and Services company, is seeking a Business Development Account Manager to join the team. As a Business Development Account Manager, you will be responsible for cultivating relationships with prospective clients, providing tailored solutions, and ensuring client satisfaction. You will be working closely with cross-functional teams within the company to integrate customer needs into the delivery of the latest innovative solutions including Robotic Process Automation, cutting-edge Artificial Intelligence, and Chat Bots.

Tech Firefly is a next-generation technology solutions company that specializes in solving unique challenges with transparency and agility. The company values problem-solving, client satisfaction, and innovation. The company's capabilities extend to onsite, near-site, nearshore, and offshore service delivery, providing clients with global service solutions. Tech Firefly is committed to promoting a culture of inclusivity, diversity, and teamwork.

Responsibilities

• Develop and maintain relationships with prospective clients at all stages of the sales cycle.
• Identify, initiate and follow up on sales leads.
• Meet or exceed sales quotas and revenue goals.
• Manage sales pipeline, accurately forecasting opportunities and closure dates.
• Managing relationships with customers and partners in EU and APAC to build continued customer success and long term collaboration
• Hold meetings and presentations with prospective clients to assess their needs.
• Collaborate with cross-functional teams to develop proposal solutions to meet client requirements.
• Uphold Tech Firefly's commitment to excellent customer service with every client interaction.

Requirements

• Bachelor's degree in business, marketing, or related fields.
• At least 10 years of experience in a sales and customer service role in the technology sector.
• Knowledge and understanding of EU and Asia Pacific Markets
• Demonstrated experience converting leads to sales.
• Excellent analytical and presentation skills.
• Proven ability to build and maintain strong customer relationships.
• Ability to work collaboratively and in a team-oriented environment.
• Knowledge of Managed Services or Content Moderation solutions preferred.

Last updated on Jun 22, 2023