Community Manager, Engagement Specialist - (French Native)+English

The Role

This position has the purpose of coordinating and managing direct communication through all digital channels in a proactive way; in this way we can maintain consumer satisfaction in line with our customers' needs.

What will you do?

• You will manage the community for our client's social networks, acting as a point of contact to solve any doubts.
• You will be in charge of answering all comments and queries received, strengthening the link with consumers, and detecting possible trends or TT that may arise.
• You will proactively participate in team meetings in order to report on the status of the project.
• You will produce monthly quantitative and qualitative reports on community management performance.
• You will research new trends in social media that contribute to content creation for current brands and/or clients.

Requirements

Who are you?

- Someone who manages social networks and is up to date with what's new.

- Sociable person who enjoys customer service and generating good engagement with everyone.

- You are a native French speaker and bilingual in English.

- Nice to Have: Spanish or another language (we speak English so don't worry if you don't speak Spanish).

- Availability to work full time.

- A digital content creator who is organized and attentive to detail (optional).

Benefits

• Enjoy 23 days of annual leave to relax and find your inner Zen🧘🏻
• You'll have the day of your birthday all to yourself, so you can kick back and celebrate in style! 🎊🥳
• Join our team and experience the incredible benefits of having major medical insurance coverage! 🩺
• You have a connectivity allowance for expenses that may be incurred by remote working. 🛜
• Enjoy the perks of flexible remuneration with Cobee's restaurant, transport, and childcare cards! 🤩
• You are welcome to bring your furry friend to the office! 🐶🐱
• Hybrid Work Environment 👩🏻‍💻
• Work at your own pace with our flexible working hours 🌟
• Exciting opportunities for career growth! 💯
• Get ready for a rewarding opportunity! As part of this incredible role, you will have the chance to contribute your skills and time for a noble cause. Join our team and you will have the option for a 40 life-changing volunteer hours every year. 🌎

Why you should join us?

At Findasense we are a global Customer Experience company, we rely on the power of data to create personalised experiences and execute strategies by creating relevant content. We believe in self-management, transparency and focus on a collaborative culture where our EPIC (Strategy, Purpose, Identity and Culture) model makes us unique, different and allows us to create long lasting relationships.

Last updated on Apr 15, 2024