Commercial Operations Executive

Why Deliveroo?

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, and looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

 

What you'll be doing:

• Take ownership and proactively make recommendations of process improvement and automation
• Responsible for creating, implementing, and centralising effective B2B content, schedule and communications strategies 
• Manage internal and external communication channels (eg. EDM, whatsapp, tablet message.etc.)
• Responsible for a full range of supply management activities to facilitate the control of sourcing and purchasing activities.
• Solicit and analyse competitive quotes and terms of purchase and negotiate competitive price and service contracts
• Monitor the performance of suppliers and work closely with suppliers to maintain service level. 
• Provide enhancement and improvements on existing product and services categories
• Ad-hoc task as assigned by management

 

Skills you’ll need:

• Strong negotiation, analytical and problem solving mindset
• Strong spreadsheet skills preferred (excel / google sheets)
• Experience in data visualisation, automation, CRM tools is preferred (Looker / Zapier / Slack / Advanced spreadsheets)
• Must possess exceptional writing skills and be able to compose engaging and accurate content
• Excellent written and spoken English, Cantonese and Mandarin
• Strong communicator who works well independently and with a team
• Self-motivated, analytical and well-organised
• Superior time management skills and the ability to execute multiple projects simultaneously
• Resourceful, creative, and with a keen eye for leveraging data insights to help our team make more insightful business decisions

 

Benefits & Diversity

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.

We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.

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Last updated on Aug 22, 2024