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Job Description:
Skills
- Ability to translate conceptual ideas into compelling customer experiences, flows, wireframes, mockups, and prototypes.
- Creative design thinking, strong analytical and problem solving skills.
- Experience with prototyping, graphic and design tools: Axure RP Pro, Microsoft Visio, inVision, XD, Framer, Sketch, Omnigraffle, Balsamiq, paper.
- Experience with Adobe Creative Cloud (Illustrator, Photoshop, XD, InDesign, Sketchbook, Spark), Gimp, Inkscape. Mischief or similar suite.
- Adobe Creative Cloud Production (Audition, After Effects, Premiere, Media Encoder) or similar suite for video editing/authoring and creation.
- Design principles and/or Human-Centered interaction experience.
- Design experience in web/mobile/app/responsive.
- Accessibility guidelines knowledge.

Qualifications
- BS in Industrial Engineering, Information Systems/Software Engineering/Telecommunications Engineering or Digital majors (Graphic Design, Web Design and similar).
- 3+ years of experience in a field related to UI Design.
- A strong technical, business and/or design background.

Responsibilities/Duties
- Collaborate with UX Designers, UX Solution Designers & Training Development Documentation, and any other department as needed, to define and implement innovative experiences.
- Execute all visual designs stages from concept to final.
- Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks.
- Define preferred content delivery methods for customer facing information depending on complexity of ideas/concepts and channel needs and design content, including creation of videos and a range of educational materials.
- Use UI Design best practices along with a high level of analytical reasoning, creative problem solving, common sense, and acquired TracFone knowledge.
- Analyze multiple information sources and complex processes to understand needs and propose the solution. Information to analyze includes: business requirements, personas, marketing documentation, available process data and metrics, new and existing systems behavior, applicable business rules, and user needs (through interviews, feedback tools, direct observation, focus group studies, or usability studies).
- Interact with IT entities to understand software limitations and implementation challenges to make sure that the UI design not only is adequate for the business needs but also technically feasible; it must be implementable according to the available technology and given timeline.
- UI Documentation to be developed includes: Wireframes, storyboards, user flows, process flows and site maps to communicate interaction and design ideas.
- Analyze and implement recommendation on accessibility requirements.
- Verify the correct use of the companys style guides.
- Update of production system flows based on changes / systems released.

Last updated on Apr 1, 2022

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