Are you passionate about leveraging artificial intelligence to optimize business operations and elevate marketing strategies? Join a well-established firm committed to providing top-notch tax and financial services while embracing innovation to enhance client experiences.
As an AI Specialist – Operations & Marketing, you’ll play a pivotal role in integrating AI solutions to streamline operational processes and elevate marketing initiatives. This individual will focus on leveraging AI tools to automate workflows, analyze data for decision-making, and implement cutting-edge marketing strategies to enhance client acquisition and retention.
If you’re a tech-savvy professional eager to make a meaningful contribution in a forward-thinking environment, we’d love to hear from you!This is an incredible remote opportunity to work for a US-based company.
What You'll Do
- Operations Optimization:
- Design and deploy AI-driven tools to automate repetitive tasks (e.g., document processing, appointment scheduling, and client onboarding).
- Integrate AI chatbots and virtual assistants to enhance client support and improve communication.
- Analyze tax-related data using AI to identify trends, improve accuracy, and deliver actionable insights to the team.
- Implement machine learning models to predict client needs and provide proactive solutions.
- Collaborate with internal teams to customize and integrate AI software into existing operations, ensuring smooth adoption and use.
- AI-Driven Marketing Strategy:
- Develop and implement AI tools for targeted digital marketing campaigns, including lead generation and personalized client outreach.
- Use AI analytics tools to track and optimize marketing performance, improving ROI.
- Utilize natural language processing (NLP) to enhance content creation for blogs, emails, and social media to attract and engage clients.
- Deploy AI to optimize SEO strategies and analyze website traffic to increase visibility and client acquisition.
- Oversee AI-driven CRM solutions to improve client segmentation, retention strategies, and communication.
- Identify opportunities for marketing automation to streamline campaign execution.
- Collaboration & Training:
- Work with leadership to align AI implementation with the firm’s goals and client service strategies.
- Train staff on new AI tools and ensure adoption across operations and marketing teams.
- Stay updated on emerging AI technologies and trends, providing recommendations for ongoing improvements.
What You Need
- Bachelor’s degree in Computer Science, Data Science, Marketing Analytics, or a related field. Master’s degree is a plus.
- 3+ years of experience working with AI tools, automation software, or data-driven marketing platforms.
- Proven expertise in AI applications for marketing automation, workflow optimization, and data analysis.
- Proficiency in AI/ML tools such as TensorFlow, ChatGPT integrations, HubSpot AI, or similar platforms.
- Strong understanding of digital marketing platforms (Google Analytics, SEM, email automation tools).
- Experience in CRM management and AI-powered tools for client relationships (e.g., Salesforce, HubSpot).
- Excellent analytical, problem-solving, and communication skills.
- Preferred Skills:
- Experience working with tax or professional service firms.
- Familiarity with NLP models and AI chatbots for client engagement.
- Knowledge of predictive analytics and tools for improving client service.
- Ability to translate technical AI concepts into practical business applications.
- Strong project management experience with a track record of delivering measurable results.
Salary & Perks
- Competitive salary.
- This is a full-time, long-term position.
- The position is immediately available and requires entering into an independent contractor agreement with TLNT.
- Work from home.
- Monday through Friday, 8 am to 5 pm (+/- 1 hour accepted) - PST.
- Additional perks.
The next step will take you to an application form that requires you to answer some questions and upload your resume in English. Please answer completely so that we can get to know you better.
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Last updated on Jan 10, 2025