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Skills Required:
  • Should have experience in leading / managing e-commerce solutions
  • Working knowledge or familiarity with e-commerce, marketplaces and OMS tools
  • Working knowledge of integration of e-commerce solutions to external applications such as CMS, PIM, DAM, CRM, ERP, Tax, Shipping, Payments and similar 3 rd party applications
  • Working knowledge or familiarity with Web Analytics
  • Working knowledge or familiarity with CRM tools
  • Working experience in SDLC / Iterative / Agile / Scrum development
  • Understanding of future / emerging technologies

Essential Duties and Responsibilities:
  • Designs, implements and supports existing and new eCommerce solutions B2B and B2C/D2C
  • Conducts business process analyses, needs assessments, gap analysis and preliminary cost/benefits analyses to align IT solutions with eComm initiatives
  • Works closely with business users to define and analyze problems and figure out the most suitable technical, application or configuration for eComm solutions
  • Works with business users to create project specifications, defines UAT scenarios, verifies if system meets business requirements, and reviews test plans
  • Works with Architects and Developers to translate business requirements into functional / technical specs, obtains estimates and shapes demand signals
  • Defines eComm project requirements by identifying project milestones, phases, and elements; forming project teams; establishing project budgets
  • Validates business and technical requirements are met during the project delivery process
  • Oversees user acceptance testing (UAT) activities to ensure business and system requirements are met
  • Leads both innovation and strategy development with subject matter expertise, when appropriate; Seen as the go-to for subject matter expertise by leading day to day activitiesProvides guidance to team members and collaborates with business and IT stakeholders, and vendors
  • Assist with ongoing eComm data management, system refresh, product copy, product export/import and new product setup
  • Creates, reviews and delivers end-user documentation (user guide, process flow charts, training materials) and training for accuracy
  • Builds relationships and provide technology guidance to assigned Business Unit or Function
  • Leads small to medium scale IT Transformation initiatives

Last updated on Jun 13, 2022

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