- To design, document and maintain system processes across Herbalife.
- Engage with global cross-functional business teams to initiate projects, to analyze enhancement requests and communicate with the development team
- Proficient in software development lifecycles namely Waterfall and Agile and AIM Methodology.
- Perform analysis to understand business requirements and guide development team in proposed solution
- Responsible for Analysis and functional testing application software across production support, enhancements and projects.
- Understand the key integration points, work cross-functionally across different business processes, and understand challenges faced by business teams.
- Meet service level agreements for production support response and resolution. Troubleshoot issues, find their root cause, and any necessary corrective actions to resolve them permanently
- Serve as a mentor to less experienced Business Analysts.
- Proven ability to define customer requirements, excellent interpersonal and facilitation skills.
- Follow documentation, software development methodology, version control and testing, and migration standards
- Ability to create and present key requirements artifacts including but not limited to
- Scope Document.
- Business Requirements Document
- Detailed Specification of Key Business Rules and Use Cases
- Activity Diagrams, Business Process Mapping Diagrams and Documentation
- Application Gap analysis
- Develop a cooperative environment that fosters knowledge sharing
- Staying up to date on the latest process and IT advancements to automate and modernize systems.
- Ability to effectively prioritize and execute tasks in a high-pressure environment
Experience working both independently and, in a team-oriented, collaborative environment •
Last updated on Mar 24, 2022