Good Communication, Prior experience in delivering training and training material creation, Microsoft Office Suite
Involve in requirement gathering sessions
Prepare, updates and maintain existing learning material based on the requirements, such as training agendas, course curriculum, learning guides, quick reference guides, PowerPoint presentations, class training materials and all other learning related materials for training classes
Deliver instructor-led classroom training for both in-person and remote customer participants
Facilitates and supports Super User Training (SUT), End User Training (EUT), and User Acceptance Testing (UAT); with limited supervision
Provides go-live and post go-live support
Remains informed of new software features, training services, and implementation practices. Collaborates with cross-functional teams of technical and non-technical stakeholders across multiple business units.
Provide input to product team based on the feedback of end users
75%+ travel is required to perform onsite training activity
Casino operations and gaming experience, SQL
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Last updated on Feb 7, 2023