As a Driver Strategy Analyst, you’ll play a crucial role in analyzing all available data for the business to utilize in deciding their next steps. Working in a fluid, fast-paced environment, where the latest cutting-edge software technologies are at your disposal, you’ll research and combine it with the local insights to understand the problems and pain points of our driver-partners (Gojek Driver) that will improve their overall satisfactions that will increase their stickiness in our platform. Your work will also provide the necessary data and insights for our local teams to further their experimentations and better optimize their products and services to regional preferences and needs.
What you will do:
- Facilitate clear communication with stakeholders to understand project requirements and expectations.
- Utilize data-driven approaches to identify, analyze, and resolve complex business challenges.
- Translate ambiguous problem statements into well-defined analytical questions and hypotheses.
- Independently design and implement analytical frameworks to address business needs and drive improvements.
- Implement scalable monitoring solutions that require a very minimum manual intervention while ensuring data accuracy and reliability.
What you will need:
- Ability to independently select and implement the correct statistical test to answer business questions.
- Solid experience in handling analytical using SQL, including both DDL and DML (minimum 4 years experience)
- Experienced with job schedulers tools like Airflow or DBT.
- Ability to code for data analysis in Python, R, or similar languages is advantageous.
- Strong project management skills to balance the statistical & long term strategies and tactical needs from regional team in achieving the targets
- Super business sense to transform an ambiguous business or product problem into a well-scoped and impactful analysis
At our core, we recognize our driver-partners as the lifeblood of the Gojek ecosystem, serving as the essential supplies for every demand our platform fulfills. Their satisfaction is not just a metric; it's the cornerstone of our business sustainability and growth. Our team is dedicated to ensuring their happiness and loyalty, understanding that maintaining their satisfaction is paramount to increasing their stickiness within the platform. We strive to innovate and implement strategies that not only meet but exceed their expectations, fostering a mutually beneficial relationship that drives the success of both our drivers and our business as a whole.
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Last updated on Oct 1, 2024