Your Role
We are looking for a Data Ops Engineer-I to help our customers explore their healthcare data, understand how to improve the health of the population and bring down the cost of healthcare.
A Day in the Life at Innovaccer
- Create world class customer facing documentation which would delight and excite customers
- Remove ambiguity in understanding things by documenting things and hence making the teams more efficient and effective
- Convert tacit knowledge to implicit knowledge
Required Skills:
- Experience in SQL/ Linux / Unix.
- Strong experience with troubleshooting cloud-based technologies. (Linux/Unix systems).
- Good Exposure to workflow automation tool(s). At least must have worked as a user to a Service Desk /workflow / Monitoring tools / Runbook automation tool (CA / BMC / HP / IBM /JIRA / etc).
- Troubleshooting technical issues to establish the root cause of problems and form a solution or workaround across a range of environments.
- Analytics Tools (Sisense, Power BI or Tableau) – (Good to have)
- Support Processes (SLAs, OLAs, Product or application support)
- Collaborating with Product Managers, SMEs & BAs to create clear & concise written material.
- An ambitious person who can work in a flexible startup environment with only one thing in mind - getting things done.
- Excellent communication skill - Written and verbal.
- Comfortable to work in night shift and rotational shifts.
What We Offer
- Industry certifications: We want you to be a subject matter expert in what you do. So, whether it’s our product or our domain, we’ll help you dive in and get certified.
- Quarterly rewards and recognition programs: We foster learning and encourage people to take risks. We recognize and reward your hard work.
- Health benefits: We cover health insurance for you and your loved ones.
- Sabbatical policy: We encourage people to take time off and rejuvenate, learn new skills, and pursue their interests so they can be inspired to generate new ideas with Innovaccer.
- Pet-friendly office and open floor plan: No boring cubicles.
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Last updated on Aug 21, 2024