Senior Technical Program Manager

As part of Software Engineering Operations team team at Exiger, your role will unlock the potential of every product within the company and increase overall efficiency across our Product organization.

As a Technical Program Manager reporting to the VP of Software Engineering Operations you will define and manage technical programs and success metrics. You will demonstrate a comprehensive understanding of fundamental challenges, shape technical requirements according to needs and collaborate with partners to develop comprehensive solutions. You will use your technical expertise to comprehend product architecture, identify potential risks, collaborate on mitigations needed to ensure high quality for our products and future releases. You will create plans, communicate status, manage risk in execution and ensure successful completion of projects.

To be successful, this individual must collaborate effectively with multiple stakeholders across product management, software engineering, data science, infrastructure, security, business, innovation and pre-sales functions within Exiger and be able to manage multiple projects working in a fast-past environment.

 

What You'll Do

• Manage a portfolio of projects and support the planning and prioritization process for the initiatives in accordance with the Exiger  Software Development Life Cycle process
• Build and manage the roadmap in collaboration with technical teams (including Engineering, Product Operations, Data Science, etc.) that work on building and scaling Exiger products
• Lead initiatives through ideation, strategy, planning, delivery, and launch
• Consult and collaborate with stakeholders to clarify and define complex project requirements
• Create and maintain a project schedule for each project by identifying and monitoring: overall project timeline/milestones, tasks, resources, task dependencies, and critical paths 
• Create dashboards and reporting to track project progress supported by metrics 
• Coordinate meetings, as needed, to initiate working sessions, resolve project issues, etc. 
• Aggressively manage dependencies and impact, coordinate with other groups, and remove obstacles that stand between our team and business & customer success
• Formulate project presentations for executive leadership on project status and decisions
• Provide project leadership, direction and coaching to team members and project stakeholders, escalate and communicate project/program status, issues, and risks, and interface with platform vendor and leadership to ensure project remains on scope and deliverables are met 
• Provide transparency and communication across the program team and amongst stakeholders

 

About You

• 10+ years of proven technical program management experience within a technology function, leading cross functional teams
• Bachelor's or Master's degree in Computer Science, Computer Engineering, Electrical Engineering, or Management Information Systems preferred; or equivalent work experience
• Fanatical drive and ability to get things done to deliver value to the business
• Outstanding organizational, communication, interpersonal, relationship building skills conducive to collaboration; able to work well in a cross-functional, matrix management environment consisting of technology, product management and business functions
• You can identify gaps in solutions, debate technical approaches, and weigh in on product vs technology tradeoffs.
• You have a data-driven mindset in your decision-making and aren’t afraid to roll up your sleeves and dive into data
• Attentive to details and highly organized
• Demonstrated experience in managing successful large, cross functional projects
• Demonstrated experience with process & change management
• Bonus points:
  • Deep experience with Agile, certification is a plus!
  • People management experience 

 

We're an amazing place to work. Why?

• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications

 

#LI-Hybrid

 

This is a full-time hybrid opportunity in Richmond, Virginia

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Last updated on Aug 5, 2024