Solutions Architect

Firm Mission Statement 

Our mission is to change as many lives as possible by offering immigration solutions even in the most difficult cases. We look at all possible options to keep our clients in the United States with their families where they belong. We stand ready to fight even when success seems unsure because we understand how much better life can be with the dignity and peace of mind that comes with having documents.    

Position Purpose 

We are seeking an experienced Solutions Architect (SaaS) to lead the identification, implementation, and optimization of software solutions for our General & Administrative (G&A) functions and workplace technology. The ideal candidate will have a strong background in software evaluation, integration, and process automation, with a focus on enhancing efficiency across various business and technical operations. 

Essential Job Functions & Responsibilities 

Solution Identification & Evaluation: 

• Automation Tools: Evaluate and implement automation solutions to streamline routine administrative tasks. Identify opportunities to automate processes across various G&A functions. 

• Document Recognition: Research and deploy document recognition tools that can automatically scan, classify, and extract data from various document types, improving data accuracy and reducing manual entry. 

• Mail Management: Implement solutions for automating and managing mail, including digital mailrooms and automated sorting and distribution systems. 

• FOIA (Freedom of Information Act) Management: Identify and integrate software solutions to manage and process FOIA requests efficiently, ensuring compliance and timely responses. 

• PDF Manipulation: Select and deploy tools for advanced PDF manipulation, including editing, merging, splitting, and converting documents to meet organizational needs. 

• Exhibit & Document Merging: Implement solutions that facilitate the merging of exhibits and documents for legal, compliance, or administrative purposes, ensuring accuracy and ease of use. 

• Page Extraction: Deploy tools for efficient page extraction from large documents, enabling quick access to specific sections or information. 

• E-Signature Platforms: Identify and implement an e-signature platform to streamline document signing processes, ensuring security and compliance with legal standards. 

• Automated Translations: Integrate automated translation tools to support multi-language document handling and communication, enhancing global collaboration. 

• Augmented GenAI Automations: Explore and implement Generative AI-based automation tools to further enhance productivity in document generation, content creation, and administrative processes. 

• Document Generation: Deploy tools for automated document generation, enabling quick and accurate creation of standard forms, contracts, and other necessary documents. 

Implementation & Integration: 

• Lead the end-to-end implementation of selected solutions, including software setup, configuration, and integration with existing systems. 

• Collaborate with IT and other departments to ensure seamless integration of new tools into the company’s technology stack. 

• Develop custom scripts or applications as needed to support integration and automation efforts. 

• Ensure all implemented solutions comply with security, data protection, and regulatory requirements. 

Documentation & Training: 

• Support the creation of detailed documentation for each implemented solution, including user guides, process flows, and troubleshooting steps. 

• Assist in technical training to staff on new systems and tools, ensuring a smooth transition and effective usage. 

Continuous Improvement: 

• Monitor the effectiveness of implemented solutions, receiving feedback from Business Analysts, Product Owners, users, and stakeholders to identify areas for improvement. 

• Stay up-to-date with emerging technologies and trends in automation, AI, and G&A software, recommending new tools and solutions as appropriate. 

• Optimize and upgrade existing systems to keep pace with organizational growth and evolving business needs. 

Essential Skills, Knowledge & Abilities 

• Experience with Salesforce or other CRM systems. 

• Proven experience architecting and implementing numerous cloud-based solutions and SaaS platforms. 

• Familiarity with Power Platform, Azure Logic Apps, and Azure Data Factory. 

• Competency in SQL and/or other related programming/scripting languages to enable successful integration.