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Portuguese - International Telephonic/Video Remote Interpreters

lsaweb · 30+ days ago
Remote
Negotiable
Full-time
Remote
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Position Overview:
As a Portuguese Remote Agent, you will be responsible for facilitating language communication for the Limited English Proficient (LEP) community in a variety of settings, including customer service, medical, and other verticals via audio and video.  Language Services Associates is continuously accepting qualified interpreters!
 
Responsibilities:
·         Provide effective audio and video remote interpreting
·         Answer inbound calls in a timely manner
·         Perform basic troubleshooting for technical issues
·         Provide superior customer service
·         Adhere to Code of Professional Conduct, including maintaining strict standards of confidentiality
·         Adhere to all policies and procedures, including professional interpretation protocols and industry specific best practices
·         Complete assigned training(s) and participate in ongoing Quality Assurance monitoring
 
Qualifications/Experience:
·         International opportunity
·         Full fluency in both English and Portuguese
·         Technology proficient (including but limited to: web based platforms, email, Microsoft Word, Microsoft Excel)
·         Preferred - professional interpreting experience
·         Preferred - industry specific certifications/trainings (CMI, CCHI, etc.)
·         Preferred - proof of 40+ hour medical interpreting training (ex: Bridging The Gap, Cross-Cultural, etc.)
 
LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume which emphasizes your interpreting experience.

Last updated on May 31, 2022

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