Senior Product Manager, Micromobility Operations

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We are looking for an experienced Senior Product Manager to help us scale Micromobility operations in over 200 cities!

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<title>About us</title>

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With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

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<title>About the role</title>

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Micromobility is an operationally heavy business. Vehicles need to be deployed, serviced, collected and continuously supported. Hundreds of ops managers, drivers and mechanics are working daily to enable that flow. All of those processes are enabled by the product machinery (App, backoffice CRM and underlying SOPs). 

As a product manager you will be responsible for driving the strategy, informing the roadmap and owning the whole portfolio end to end. Your goal will be to improve ops efficiency and ultimately drive vehicle availability on the streets.

This is a challenging role that requires continuous discovery and generalization of key problems that would be relevant for >200 cities of our presence. You’ll work closely with local operations, central operations office and peers from engineering, design and analytics. Within this role you will contribute directly to the business bottomline and the vertical strategy.

We’re looking for someone who isn’t just interested in shipping features, but is eager to own line items in the P&L and drive the whole business growth.

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<title>Main tasks and responsibilities:</title>

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• <point>Discovering opportunities to build new mobility services and experiences.</point>
• <point>Creating strategy and owning the big picture and the backlog for the domain.</point>
• <point>Leading the discovery in order to find key pain points and opportunities within the existing product.</point>
• <point>Decomposing loosely defined problems to actionable plans making harsh tradeoff decisions.</point>
• <point>Putting yourself in the shoes of the customer (operations) and conducting experiments and research based on behavioral science to prioritize and build product solutions with the highest impact.</point>
• <point>Aligning the stakeholders across product, operations, and tech about what is being built and why.</point>

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<title>About you:</title>

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• <point>You have 5+ years of experience in Product Management with a track record of business impact at scale ideally in fast-paced technology companies, but don’t let this stop you from applying if you think this is the right role for you.</point>
• <point>You have a pragmatic approach to product development that balances user research, data insights, and hands-on experience with data analytics toolkits and research techniques.</point>
• <point>You pay extra attention to detail and have passion for the best-in-class user experience. After all, you're the voice of our users.</point>
• <point>You are business-savvy - hands-on with the basics behind business models.</point>
• <point>You have superb communication and leadership skills, ability to decompose complex solutions and insights into a simple narrative for a versatile cross-functional organization.</point>
• <point>You have very fluent verbal and written English.</point>

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Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
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<title>Why you’ll love it here:</title>

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• <point>Play a direct role in shaping the future of mobility.</point>
• <point>Impact millions of customers and partners in 600+ cities across 50+ countries.</point>
• <point>Work in fast-moving autonomous teams with some of the smartest people in the world.</point>
• <point>Accelerate your professional growth with unique career opportunities.</point>
• <point>Get a rewarding salary and stock option package that lets you focus on doing your best work.</point>
• <point>Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.</point>
• <point>Take care of your physical and mental health with our wellness perks.</point>

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<text>*Some perks may differ depending on your location and role.</text>
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Last updated on Aug 8, 2024