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Head of Performance (Strategy & Ops)

wheely · 30+ days ago
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At Wheely, we're a luxury brand on the outside, but a technology company on the inside, building the world's first Luxury-as-a-Service. We believe that time is the ultimate luxury and that modern engineering and design, combined with the industry’s highest standards of service, can unlock an unparalleled experience for our customers. From on-demand chauffeuring, concierge service, to our best-in-class app, we exist to help our clients reclaim their time by connecting them to the places and people that matter.

More than 40% of our team works in product & engineering, and both Wheely founders are technical. We are also unapologetically design centric. It’s not about A/B testing one hundred shades of blue, but crafting the perfect shade. We also take a privacy-first approach and believe that where people travel, and who they travel with, is at their discretion. 

We have refused government requests to hand over journey data, and are currently developing bespoke technology to put our clients’ movements beyond even our own reach.

Backed by leading global investors, Wheely is poised for the next phase of our journey. Over the next 5-10 years, we plan to offer a full portfolio of luxury services and expand into more international cities, building on our success in London, Paris, and Dubai.

At Wheely, we are committed to building a high-performance organisation. To achieve this, we are forming a team of generalist problem solvers who will report directly to the founder. This team will play a critical role in setting and cascading company goals, ensuring the robustness of our performance metrics and mechanisms, and driving strategic initiatives to optimise our operations.
 
Key Responsibilities:
  • Collaborate with the founder to set company goals and cascade these to departments and teams.
  • Develop and maintain tools for a comprehensive view of all goals, manage KPI cycle deadlines, and monitor KPI quality across departments.
  • Serve as a member of the Senior Leadership Team.
  • Participate in the remuneration committee, working with the founder and a non-executive board member to ensure appropriate compensation and equity strategies.
  • Own all processes related to promotion, variable compensation, and other relevant areas, to be implemented by people operations.
Requirements:
  • 6+ years of experience in top-tier strategy consulting or as an operator in a fast-growing technology company.
  • STEM or other highly quantitative degree (e.g., Economics) from a globally recognised university.
  • At least 1 year of experience managing a team.
  • Hands-on approach.
  • Experience with SQL or Python (preferred), but can be learned on the job.

WHAT WE OFFER

Wheely expects the very best from our people, both on the road and in the office. In return, employees enjoy flexible working hours, stock options, and an exceptional range of perks and benefits.

  • Competitive salary and equity package
  • Medical insurance, including dental services
  • Life and critical illness insurance
  • Monthly credit for Wheely journeys
  • Lunch allowance
  • Cycle to work scheme
  • Professional development subsidies

    Wheely has an in-person culture but allows flexible working hours and work from home when needed.

Wheely is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All of your personal information will be collected stored and processed in accordance with Wheely’s Candidate Privacy Notice

Last updated on Aug 1, 2024

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