Senior Human Resource Program Manager

Our Opportunity:

The Chewy HR team is looking for a HR Program Manager to join our HR Business Partner Team, which serves as the strategic HR partner to some of the fastest growing and most dynamic teams in e-commerce today. This role supports the intake, prioritization, and communication of work across the Corporate HRBP Organization and is responsible for helping to develop and operationalize the deliverables and strategy owned by the Head of the Corporate HRBP Team. Additionally you’ll be working on both strategic and tactical work across various talent projects and initiatives, serving as a listening mechanism for Team Members, synthesizing and analyzing qualitative and quantitative data, and performing localized HR processes. The ideal candidate has  versatile abilities which can be flexed in a variety of areas across HR, is a self-starter, understands what customer service really means from an HR perspective, and can balance a fast-paced and sometimes full workload.  You must have a passion for solving complex problems, be able to communicate effectively with cross-functional partners and a track record of delivering results. 

What You'll Do:

• Support the intake mechanism and prioritization of work that funnels into the HRBP Org
• Support multiple HRBP teams in their efforts to achieve their strategic road map
• Review and analyze data to identify trends, drive engagement, and recommend solutions to improve performance, retention, and Team Member experience
• Manage the delivery of key initiatives. Create summaries and templates to communicate the team’s output and progress to share with internal partners
• Identify and call out issues as appropriate to the Head of Corp HRBP
• Assist with creation of whitepapers, FAQs, communications, and other key documents that tie to overall HR Experience & Operations strategy
• Own the completion of various types of interviews/focus groups (exit, stay, new hires, round-tables, etc.); Synthesize information and provide feedback
• Serve as a project coordinator for talent initiatives and as a strategic support role
• Help to ensure consistent understanding and approach to problem solving across the Corp HRBP Team
• Partner across HR Centers of Excellence to drive processes and results; Drive ongoing process improvements
• Generate different types of correspondence
• Support and actively engage in any other HRBP team tasks and initiatives as needed

What You'll Need:                                                                                                                                       

• Bachelor’s degree
• 5+ years of HR, Program/Project Management or relevant business experience
• Experience working with an HR Information System (e.g. Workday)
• Excellent written and verbal communication; High quality document and report preparation
• Strong problem-solving skills, critical thinking, and intuitive sense of eye for business
• Strong self-motivation and prioritizing abilities; Thrive with ambiguity and change
• Ability to complete tasks with attention to detail, reliability, and a relatively quick pace
• Ability to interface and partner with different levels of the organization to achieve results

Bonus (if applicable):

• 3+ years of experience as a HRBP
• Experience working in HR or Program Management for a scaling company (preferably e-commerce)
• Six Sigma Certification

Last updated on Aug 20, 2024