ICQA Specialist

Job Opening: Inventory Control Quality Analyst

Job Duties:

The ICQA, Analyst will be responsible for overall inventory accuracy and managing shrinkage, including investigating customer complaint cases related to the inventory issues within the Fulfillment Centers.

• Monitor and improve inventory accuracy and ensure inventory count completeness
• Oversee physical inventories, cycle counts, and audit reconciliations.
• Investigate customer complaint cases related to inventory variances by reviewing the customer system on missing items or collaborating with the Quality team on any damaged/expired items.
• Identify inventory discrepancies, analyze root causes, and make recommendations on process improvements for inventory accuracy.
• Analyze shrinkage reasons and recommend shrinkage reduction solutions.
• Coordinate with cross-functional teams (e.g. receiving, merchandising, customer service, etc.) to resolve inventory issues.
• Monitor inventory key metrics and provide accurate and comprehensive inventory performance reports.

Job Requirements: Job entails working with and requires master’s degree in Business Administration, supply chain management or relevant with Candidate must have 1-year professional experience in:

• Warehouse Operation Management
• Inventory Management
• Process Improvement
• Warehouse Management Systems (WMS)
• Enterprise Resource Planning (ERP) systems
• Vendor Management
• 3PL (Third-party logistics)

Employers will accept any suitable combination of education, training, or experience. Employer will accept a master’s degree (or foreign equivalent) in one of the requisite fields followed by 1 years of experience in the position in Operations, supply chain or related.

Benefits

• Comprehensive health insurance package, including medical, dental, and vision.  PPO/HMO packages
• 401k, 4% company match
• Equity and Bonus 
• Vacation, sick and holiday time off
• Monthly mobile stipend
• Monthly Weee! Points credits

Compensation Range

• The US base salary range for this full-time position is $79,976
• This role may be eligible to discretionary bonus, incentives and benefits 
• Our salary ranges are determined by role, level, and location

The range displayed on each job posting reflects the minimum and maximum base salary for new hires for the position across all US locations. Within the range, individual pay is determined by multiple factors like job-related skills, experience and work locations. Your recruiter can share more about the specific salary range during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include any variable compensation elements.

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Last updated on Aug 6, 2024