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Technical Account Manager

boku · 24 days ago
Negotiable
Full-time
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Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 250 local payment methods that reach 7 billion accounts across 65 countries. Every year, Boku processes over $9 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.

JOB SPECIFICATIONS:

  1. Participate in technical discussions with partners, support solution design based on business and technical requirements.
  2. Handle multiple projects and issues simultaneously, as well as difficult situations, effectively and with composure while maintaining a positive attitude.
  3. Analyze and monitor KPIs related to the connections and merchants’ activity to find optimization opportunities.
  4. Lead project planning effort in defining project scope, plan, tasks and schedules required for optimization.
  5. Provide regular project status updates and action items list while working to remove blockers and keep project on track.
  6. Support Business Development in the pre-sales phase, working cross-functionally with Legal, Compliance and Finance departments.
  7. Maintain professional and jovial relationships with partners and customers.

JOB SKILLS & QUALIFICATION:

  • Bachelor's Degree in a related field
  • Equivalent experience (5+ years), ideally in payments/fintech/e-commerce or relevant B2B background
  • Experience in Project Management
  • Pan African or regional experience will be a plus.
  • Proven record of driving programs and implementing projects in payment domains like cards, banking, Wallets, and other international payment methods.
  • Relevant experience supporting technical partnerships and/or integrations.
  • Business proficiency in English. Business proficiency French will be a plus.
  • Good communicator – must enjoy working with community of internal stakeholders and external business partners.
  • Strong presentations skills and analytical skills. Proficiency in PowerPoint and Excel
  • Experience with BI (e.g. Tableau) and JIRA is a plus.

WE OFFER YOU:

  • Stock options for publicly listed Boku Inc
  • Extra vacation days between Christmas and New Year
  • Generous referral bonus
  • Home Office equipment budget
  • Exciting possibility to work with the well-known names on the internet/digital/mobile/gaming industry.
  • Personal development, growth & learning opportunities in a motivated, talented, and international team
  • Frequent all-inclusive team events that will help you quickly integrate into our talented and fun team
  • Independence to define your role: the freedom to act and take responsibility.
  • Variety of learning & development opportunities and much more

Last updated on Feb 9, 2024

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