Director, eCommerce

ABOUT US

HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client’s everyday operations to understand their people goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.

We partner with companies expecting or experiencing high growth which need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.

OUR CLIENT 

Location: Chicago, IL

Industry: Consumer Staple Products, Cannabis

Company Size: 4,000+ Employees

What They Do: Our client in the cannabis industry currently operates in a quarter of the country with double-digit retail locations and a triple-digit growth rate making them one of the fastest-growing companies in North America. As they avidly tackle nationwide development with cultivation facilities, dispensaries, and their headquarters in Chicago – the demand to fill their teams is at an all-time high.

THE ROLE

We are seeking a Director of eCommerce to lead the website growth strategy for our client’s retail division across all markets. This role will focus on driving sustainable growth for the online channel, optimizing user experience, and improving site performance. You will manage a high-performing team and collaborate with various internal stakeholders to align eCommerce goals with broader business objectives. Key responsibilities include overseeing site navigation, customer engagement strategies, and driving conversions through data-driven decisions.

WHAT YOU WILL DO

• Develop and implement eCommerce strategies to drive revenue growth and market share

• Lead digital roadmap development, collaborating with product and engineering teams

• Optimize the online customer experience, focusing on navigation, functionality, and mobile-first design

• Partner with digital marketing to align site content, media strategy, and landing pages to drive conversions

• Oversee website merchandising, content strategy, and SEO for desktop, mobile, and mobile app

• Manage KPIs including traffic, conversion rates, revenue, and retention metrics

• Use data analytics to drive insights and make data-driven decisions to optimize website performance

• Coach and mentor a high-performing eCommerce team, fostering innovation and results-driven culture

• Collaborate with cross-functional teams (product, marketing, creative, finance, etc.) to drive business

• Manage external vendor relationships and ensure alignment with eCommerce goals

WHAT YOU WILL LIKELY NEED

• Bachelor’s degree required; MBA preferred.

• 10+ years of eCommerce experience, including 5+ years in senior leadership.

• Proven success in driving growth in high-volume DTC/eCommerce businesses.

• Expertise in eCommerce platforms (e.g., Salesforce Commerce, Magento).

• Strong proficiency in Google Analytics, Adobe Analytics, or similar platforms.

• Data-driven decision-making skills and website optimization experience.

• Experience leading high-performing teams and mentoring talent.

• Knowledge of digital marketing and CRM strategies to optimize website performance.

• Process-driven, detail-oriented, and highly organized.

• Knowledge of or experience in the cannabis industry is a plus.

ADDITIONAL REQUIREMENTS

• Must pass any and all required background checks.

• Must comply with all legal or company regulations for working in the industry.

• Must be a minimum of 21 years of age

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Last updated on Feb 7, 2025