Title: Retail Associate, Eyewear
Company: Clarkson Eyecare
Location: Northfield, OH

Training Provided, no experience required!

Pay: $15-17/hour and up with commissions

Hours:
Full Time
Monday-Friday 9am-6pm

Requirements:

High School Diploma or GED Equivalent
Strong customer service skills
Excitement to learn and grow

Essential Functions:

Facilitate patient flow
Assist the doctor in preliminary testing
Verify medical and vision insurances
Effectively communicate with patients, doctors, and managers
Answer inquiries through phone, email, and in person request
Promote frames and lenses recommended by the doctor to meet patient needs

Perks:

Full Benefits Package - Medical, Vision, Dental
401k + Employer Matching
Paid Time Off, Holidays
Competitive Base Pay + Bonus
Optical Education Reimbursement
Paid Maternity Leave

A Sales Associate, Eyewear is trained to dispense and fit glasses and contacts, working from the prescriptions written by optometrists. They take into account patient’s facial features, occupation, and habits to assist them in choosing the best eyeglass frames, lenses, and lens coatings to fit their needs, while also achieving monthly sales goals and excellent patient care.

Essential Duties and Responsibilities

Provide exceptional customer service at all times to both external and internal patients
Able to operate the auto-lensometer and manual lensometer
Assist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptions
Educate and recommend specific lenses, lens coatings, and frame to suit patient needs
Continue to be educated on current brand knowledge
Accurately collect measurements such as bridge, eye size, temple length and seg heights, vertex distance, pupillary distance, and pantoscopic tilt
Check in all incoming orders to ensure quality and accuracy
Dispense patient orders and repair and adjust patient frames
Ability to identify and resolve patient complaints through trouble shooting
Assist other areas when needed
General office duties and cleaning to be assigned by manager

Other Skills and Abilities

Reliable transportation that would allow employee to go to multiple work locations with minimal notice
Ability to work weekends when applicable
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work around 25 hours to meet the needs of the business
Ability to interact with all levels of employees in a courteous, professional manner at all times

Education and/or Experience

High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

If you need assistance with this application, please contact (636) 227-2600

Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

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