Skit.ai is the leading Conversational Voice AI solution provider in the ARM industry, empowering collection agencies to streamline and accelerate revenue recovery. Skit.ai is empowering debt collection agencies across the U.S. with automated, intelligent, and effective consumer conversations at scale by automating a million debt collection calls per week. Leveraging proprietary technology and in-depth domain expertise, the Voice AI solution has the ability to solve all the core challenges faced by debt collection agencies.
Skit.ai has been listed in Forbes 30 Under 30 Asia start-ups 2021 for its remarkable industry innovation and was awarded Disruptive Technology of the Year 2022 by CCW, Stevie Bronze Winner 2022 by The International Business Awards, Gold Globee CEO Awards 2022, Startup of the Year in Artificial Intelligence 2021 by Entrepreneur India, further underscoring its market dominance and unparalleled expertise. Skit.ai is headquartered in New York City, NY, and Bengaluru, India. Learn more about us at Skit.ai.
Role: Account Executive – NY
Location: New York City (Onsite/Hybrid)
Position Type: Full Time
To be considered for this role, the candidate MUST be NYC or NJ-based, as the person will have to be in-office for most days. Our office is located in NoMad.
We currently are unable to sponsor working visas. You must be eligible to work in the U.S.
Responsibilities:
· Drive revenue and own the full cycle sales process including prospecting new leads, navigating the C-suite and business line owners, negotiating contracts, and closing new and renewal business with customers
· Provide recommendations based on a customer’s business needs and usage patterns •
· Handle inbound customer communication and organize/escalate issues appropriately including billing, legal, security, and technical inquiries
· Collaborate and work with different members of the Accounts team (Technical Account
· Managers, Customer Success Managers, Leadership, etc.) to build strategic adoption plans for customers
· Educate customers on the value of Skit in a thoughtful way
· Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
· Report directly to the CEO/founder who's based in NYC.
Requirements:
· 12- 15 years’ experience of full cycle SaaS closing experience
· Experienced in closing deals in the "$500k - $1mn" range, especially selling SaaS solutions across multiple industries.
· Should be able to understand and create a strategy of navigating large accounts through competition and various concerns of the customer including why to buy from a small company.
· Deep understanding of how to navigate large accounts and run a tight sales process.
· Strong understanding of how to build and track pipeline for longer sales cycle.
· Should be excited about creating playbooks for large deals in the company.
· Cross functional collaboration skills and able to work with product and marketing team on strategies/collateral to solve customer problems.
· Ability to work with teams to leverage data from existing large-scale deployments in India and make it appropriate for US customer base.
· Should be able to strategize and execute in ambiguous situations. Should be a go-getter and figure out answers.
· Drive large deals for the business working closely with the CEO.
· Able to work as an Individual Contributor (Will have support of an SDR)
· Ability to work as an Individual contributor and figure their way around after being given a set of large accounts
•Last updated on Sep 26, 2023
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