Manager of Cardiovascular Services

Cardiovascular Services Manager

Job Summary and Qualifications

Although this position reports directly to the Director of Radiology, there will be a matrixed reporting structure to the facility Chief Operating Officer [COO] and Division AVP of Cardiovascular Operations. This dual reporting structure will serve to support the Manager of Cardiovascular Services by providing division level strategic direction/oversight, flexible cross collaboration and communication among other CV depts. within St. Davids Healt***re, along with the collaborative executive [COO] support and direction required at the facility level for day-to-day operations.

The Manager maintains 24-hour responsibility for the direction, supervision, coordination and evaluation of activities and performances in the professional practice of the Cardiovascular [CV] staff in the following depts.

You will demonstrate St. Davids Healt***re I-CARE values on a daily basis and holds those within the supervised dept(s) accountable to these values to promote a healthy culture and work environment.

You will demonstrate an understanding of productivity guidelines and patient acuity in providing for quality patient care. Meet productivity guidelines for each shift as closely as possible.

You will review and approve employee payroll. Assure that payroll sheets are accurately completed and are turned in to the Payroll Department within the specified time frame.

You will assure that new employees receive appropriate orientation to the unit. Unit orientation includes the use of equipment used in the supervised dept(s), QA and QI activities and special skills certifications.

You will assure that education and training of the CV staff is ongoing. Education and training are designed to maintain and improve the knowledge and skills associated with the care of cardiology patients and are based on identified learning needs of the staff. In-service or other educational activities are routinely provided for staff.

You will assure that staff members are certified to perform the specialized skills required in the cardiovascular departments. (i.e. Moderate Sedation, CPR, Venipuncture, etc).

You will hold at least 6 unit specific staff meetings per year. Meeting content includes discussion of QA and QI activities, identification of problems, proposed solutions, exchange of information, and relevant educational topics. Minutes are written and maintained for all meetings held.

You will maintain accurate, complete and current unit education records for all staff members.

You will interview and hires qualified staff members whose skills and knowledge match the patient care needs of the cardiovascular departments. Each time an employee is hired, assures that past experience is investigated, licensure is verified when applicable, employment physicals, drug screens and other requirements are completed prior to hire. Hiring paperwork is accurate and complete.

You will perform all employee evaluations on time. Collaborate with the Supervisor and other staff in obtaining accurate information regarding employees knowledge, skills, and performance of their responsibilities. Objectively measure employees behavior and performance in line with ICARE Values. Information documented on performance evaluations is accurate and complete.

You will effectively perform counseling to employees when standards are not met, policies are violated or unprofessional behavior occurs. Counseling is performed to educate the employee and ensure that performance is appropriate. Documentation of counseling is complete and objective. Follow up with employees I the counseling process is consistent. Information concerning counseling is kept confidential.

You will complete commendation forms, or make sure other forms of recognition are used to acknowledge superior performance and/or behavior of CV employees. Provide public acknowledgment of letters of commendation or other forms of compliments received for employees. Record and maintain commendations in the employees file.

You will perform termination when employees performance or behavior is detrimental to patients or others. Termination is done fairly, maintaining the rights and dignity of the employee. Termination paperwork is complete and accurate, and is forwarded to the Human Resources Department. Information relating to termination is kept confidential.

You will assure the smooth functioning of the procedural areas by providing directions and suggestions for the patient care activities and priorities of the staff. Assist with direct patient care functions as needed.

You will assess problem or potential problem situations. Take pro-active, appropriate and effective problem solving action. Collaborate with others to problem solve, or directs the problem to the appropriate resource(s).

You will deal directly with physicians, visitors and/or patients who express concerns or have complaints concerning any aspect of cardiovascular services. Respond professionally and in a kind and understanding manner. Provide written information and follow-up to the Chief Nursing Officer and/or Chief Operating Officer and/or AVP of Cardiovascular Operations when appropriate.

You will participate in internal and external disasters and disaster drills, perform functions as described it the disaster plan.

You will respond to all code situations in the supervised depts. immediately: (Code Blue, Code Red, etc). Provide direction and acts as a resource to other responders. Assign staff to respond as needed.

You will assure that patient care assignments are based on the state licensing laws, hospital policy; and the individual education, experience skills, skills checklists and certification records of the nursing staff members.

You will provide clinical resource persons to nursing staff member. Assist staff with clinical needs when possible and provide assistance to other departments as requested for skills or specialized care of patients that they are unfamiliar with cardiac.

You will ensure a safe and effective working environment; monitor and/or revise the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.

You will employ a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.

You will assure that policies, procedures, and practice guidelines are written specific to the supervised depts. listed under the Position Summary. Policies/procedures/practice guidelines are reviewed at least every two years and are updated as necessary.

You will be responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, incident report review requirements, disaster plan, in-services, influenza immunization etc.)

You will maintain expert level knowledge of key quality metrics and registries [i.e. NCDR, TVT/STS etc.] the supervised dept(s) participate in and be able to clearly articulate to executive leadership, current dept. performance and action items being taken to improve and drive performance.

You will work collaboratively with the Quality dept. for QA/QI data tracking and improvement opportunities.

You will work collaboratively in a dyad leadership with the CV Medical Director to continuously assess current quality performance, as well as plan, implement and evaluate practices.

You will understand and effectively apply quality improvement tools [i.e. Flowcharts, Pareto diagram, PDSA, FMEA, etc.] to drive positive quality performance and illustrate current process vs. desired process for executive review.

You will demonstrate understanding of ***s and Patients First safety initiative by strict compliance to all safety protocols and procedures.

You will create department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.

You will project anticipated volume and demand for resources, conducts cost analysis, analyzes, and monitors budget reports and variances, evaluating human and material resource utilization and making necessary adjustments. Analyze and interpret complex data sets and reports (variance analysis, financial/quality, population specific reports).

You will assure equipment and supply needs of nursing/physician care are met. Anticipate necessary equipment changes/updates/maintenance agreements and purchases as needed.

What qualifications you will need:

ACLS/BLS must be obtained within 30 days of employment start date

Bachelors Degree from an accredited School of Nursing, Radiology or Cardiovascular Technology or other healt***re related bachelors degree.

2+ years' experience in a Cardiac Cath Lab

1+ year's experience in management

Registered Nurse