Managing Director - Bosnia and Herzegovina

• Formulate, monitor, and achieve the Country quarterly objectives
• Execute on monthly targets and controls as defined by country and regional leadership
• Manage all the business unit of the branch under positive figures
• Manage costs within the branch and look for continuous efficiencies and improvements
• Prepare the annual budget and deliver on the bottom line budget commitment
• Set and report on revenue targets for the branch
• Set the cost budget in line with the strategy and manage costs or adjust costs according to business requirements
• Manage branch assets in line with targets, forecasts, and strategy requirements
• Grow top line of the branch through active involvement in the sales process
• Identify opportunities and risks within the business that may impact the business environment and ability to deliver to shareholder commitments
• Ensure compliance with internal and external controls and KPI’s set at the global, regional and local levels
• Maintain agents relationships in accordance with company’s directive
People Management
• Build and maintain the spirit of the team
• Manage the delivery of the organization’s objectives through communication, measurement and motivation of people
• Manage people’s performance and growth to create a sustainable business environment and manage through direct reports to meet company targets and strategies
• Build teams to ensure progress and continuity of business
• Provide guidance, coaching and support to the team
• Motivate and develop people through performance management systems
• Work with HR to develop the people through identifying and providing relevant training
• Engage with direct reports and work with HR to ensure that career path is clear for the employees, and that there is a succession plan in place for the branch
Operational Excellence
• Manage and deliver on client’s commitments based on local, regional and global strategy
• Use the gateways (where relevant) to maximize cargo-partner network efficiency
• Manage and develop client relationships from all areas of the branch business
• Partner with existing clients to retain and grow business
• Monitor implementation of new accounts to ensure all KPIs are met
• Seek cost efficiencies and process improvements within different functions of the branch

What you’ll need to succeed:

• Ability to make quick and clear decisions while adapting to changing circumstances
• Ability to manage diverse teams of people from sales through operations while showing respect for views and contributions, building team spirit, and reconciling conflict
• Able to grow team and increase productivity through performance management
• Able to define and measure performance goals and hold self and others accountable to achievement of goals
• Skilled in public speaking and making presentations
• Able to sell and support the product/sales process
• Skilled in analytics and process mapping and distilling complex ideas into simple, actionable solutions
• Ability to analyze numerical data and understand components and relationships, find patterns, and draw conclusions
• Ability to develop and maintain budget information
• Able to identify talent and leverage skill sets of team
• Able to work independently
• Self-discipline and integrity

What we can offer you:

• A very attractive salary and bonus package and company car
• Excellent national and international career and development prospects
• A future-proof job in a company with innovative strength and economic stability
• A company with a supportive, team focused and open culture with family values
• A highly motivated team with great international and national colleagues
• A true family work environment
• Generous bonus scheme