Bilingual Front Desk Receptionist (Centrum Health - Little Road Clinic)

Sign-on bonus: $750

Centrum Health, a part of NeueHealth, is seeking a professional, responsible, enthusiastic, and patient-focused Front Desk Medical Receptionist to join our growing family. We are seeking a dedicated and capable individual responsible for providing administrative support to ensure the efficient operation of the medical clinic. You will support providers and patients through a variety of tasks related to patient care management, organization, and communication accurately, with high quality, and promptly. 

To be successful in this role, you should exhibit exceptional organizational abilities, empathy, and patient care!  As the first point of contact in the clinic, you will take a proactive approach to problem-solving, organization, and time management to ensure the clinic's smooth, effective, and productive flow. 

ROLE RESPONSIBILITIES

The Front Desk Medical Receptionist description is intended to point out major responsibilities within the role, but it is not limited to these items.

• Check patients in and out
• Use various computer applications (ie. Microsoft Office Suite)
• Update and file patient medical records
• Return patients' phone calls daily and timely
• Answer the phone and greet patients

EDUCATION, TRAINING, AND PROFESSIONAL EXPERIENCE

• High school or GED equivalent
• Minimum of 1-year experience as a receptionist
• Bilingual in English and Spanish is highly preferred
• Excellent customer service skills
• Computer literacy
• Background check and drug screen required

PROFESSIONAL COMPETENCIES

• Excellent oral and written communication skills
• Respect for patient confidentiality
• Compassionate and approachable
• Responsible and trustworthy
• Exceptional organizational skills to ensure that exceptional patient care is provided.
• Excellent written and verbal communication skills

WORK ENVIRONMENT

• The majority of work responsibilities are performed in a medical clinic setting, carrying out detailed work sitting at a desk/table and working on the computer. 

We offer comprehensive benefits including medical/dental/vision coverage, an HSA, an Employee Assistance Program, Paid Time Off, and 7 annual company holidays.

Last updated on Sep 11, 2023