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Sales Operations Analyst - Data Management & Administration

sonarsource · 30+ days ago
Negotiable
Full-time
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Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write consistent, intentional, adaptable, and responsible code. Clean Code produces software that is maintainable, reliable, and secure, allowing development teams to spend less time fixing issues and more time innovating. With Sonar, and by employing the company’s Clean as You Code methodology, organizations minimize risk, reduce technical debt, increase productivity, and derive more value from their software in a predictable and sustainable way.

Sonar’s open-source and commercial products – SonarLint, SonarCloud, and SonarQube – support over 30 programming languages, frameworks, and infrastructure technologies. Trusted by more than 500,000 organizations and used by more than 7 million developers globally to clean more than half a trillion lines of code, Sonar is integral to delivering better software.

We are seeking a detail-oriented and proactive Sales Operations Analyst to support our SalesOps team by focusing on data management, process/tool optimization and administrative functions. The ideal candidate will play a crucial role in ensuring the integrity, accuracy, and efficiency of our sales data, helping the sales team make data-driven decisions and streamline operational processes. This position offers the opportunity to work with cross-functional teams and impact the overall sales performance of the organization.

On a daily basis, you will

  • Data Quality Management & Integrity:
  • Maintain and manage the sales CRM and associated data, ensuring it is accurate, complete and up-to-date
  • Perform regular data audits to identify and resolve discrepancies or errors within the CRM system and other sales platforms
  • Create monitoring and validation workflows to maintain data integrity across platforms, identifying and resolving inconsistencies proactively
  • Implement and enforce data entry standards, ensuring uniformity and consistency across the sales team
  • System Administration & Process Improvement:
  • Assist with the administration of sales tools, including Salesforce, ZoomInfo, Clari, Salesloft, LinkedIn Navigator, Gong etc.
  • Work with IT and other departments to troubleshoot system issues and optimise platform configurations
  • Identify opportunities for process improvement. Researching, evaluating and implementing tooling to automate repetitive manual tasks related to data entry, reporting, and broader sales and sales operations workflows
  • Sales Support, Documentation & Training:
  • Provide training, documentation and ongoing support to sales teams regarding proper data management, tool usage and business processes
  • Collaborate with sales leadership to understand business requirements and align reporting and data management efforts to support sales objectives
  • Project & Change Management:
  • Lead and contribute to system implementation and process improvement projects, managing timelines, stakeholder communication and change management
  • Partner with cross-functional teams to understand business needs and translate them into scalable system solutions
  • Reporting & Analytics:
  • Support ad-hoc reporting requests and create custom reports based on business needs

The skilss you will demonstrate

  • Bachelor’s degree in STEM, Business, Marketing, or a related field
  • 3+ years of experience in sales operations, data analysis, or a related field (preferably within a B2B environment)
  • Strong proficiency in data management tools, CRM systems (Salesforce, HubSpot, etc.) and Excel
  • Familiarity with sales analytics tools and business intelligence platforms (e.g., Tableau, Power BI) 
  • Excellent attention to detail and a strong analytical mindset
  • Strong problem-solving skills with the ability to identify and resolve data-related issues and focus on continuous improvement 
  • Exceptional organisational skills and the ability to manage multiple priorities simultaneously
  • Strong communication skills, with the ability to present complex data in a clear, actionable format and translate technical concepts into business-friendly language 
Why you will love it here

• We value a safe work culture - founded in respect, kindness, and the right to fail.
• We hire great people - we value communication skills as much as technical prowess and we strive to create a work environment that allows for everyone to succeed and feel empowered to do their best work. Our 500+ SonarSourcers from 35 different nationalities can relate!
• Work-life balance - a healthy work-life balance is very important at Sonar.
• Flexible hours - we schedule our days in order to be effective at work, while also being able to enjoy life’s important moments.
• We promote continuous learning - in an ever-changing industry, learning new skills is the key to growth and success! We're happy to support all employees in this journey if desired. 


What we do

As Home of Clean Code, Sonar is the ultimate solution to achieving Clean Code for developers and organizations alike. 

The company was formed to develop the open-source tool SonarQube, which has since become the go-to standard in code quality management. We strive every day to pave the way for developers, tackling the toughest issues head-on and pushing the limits of what’s possible. 


Who we are

At Sonar we believe in people, dedication, and innovation. We’re a team of problem solvers who are passionate and relentless in their respective missions. We want to work with people who are ready and willing to fasten their seat belts and be part of an incredible ride! 

Our Core Values are: Smarter Together, Excellence, Innovation, and Delivery. They reflect our unique culture and we expect them to help shape and positively strengthen our organization. 

If you want to learn more about our culture, check out our blog post.

Join us; we’ll be smarter and stronger together!

Sonar is an equal-opportunity employer and is committed to treating every employee with equal respect and fairness. We maintain a zero-tolerance policy toward any form of discrimination. All candidates will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, veteran status, disability, or any other legally protected status.

Last updated on Jan 27, 2025

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