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Payments & Settlements Assistant
xe
6 months ago
~$24.44/hour~$50,830/year
Full-time
Irvine, United States
Description

At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone. Last year, we helped nearly 300 million people access information about the currencies that matter to them and over 150,000 people used us to send money overseas. Thousands of businesses relied on us for information about the currency markets, advice on managing their foreign exchange risk or trusted us with their business-critical international payments. At XE, we share the belief that behind every currency exchange, query or transaction is a person or business trying to accomplish something important, so we work together to develop new and better currency services that put our customers first. We are proud to be part of Euronet Worldwide (Nasdaq: EEFT), a global leader in processing secure electronic financial transactions. Under Euronet, we have brought together our key brands – XE, HiFX and Currency Online– to become the business that XE is today. During 2018 we completed an external rebrand to XE.

Reporting to the Team Manager, this role works as part of a global team to manage money in and money out for customers (consumer & businesses) in the fastest and most efficient way possible – this is achieved through a range of global payment networks. We strive for excellence in delivering the best service for our customers.

This role is responsible for settling foreign exchange contracts and processing payments on behalf of corporate or consumer clients, ensuring all transactions are settled and paid to agreed timescales, banking cut-off points and company SLA’s.

What you’ll do

  • Organise contract settlement for the current value date
  • Manage money in and money out of global bank accounts; process and authorise receipts and payments
  • Liaise with internal stakeholders, both, locally and globally (APAC, NAM, UK), namely Service Delivery, Compliance and Global Operations Team on a wide range of queries, including anti-money laundering (AML) and sanctions queries and FX contract queries
  • Work directly with clients via phone and email to resolve escalated account and payment queries
  • Investigate and resolve any settlement/account errors, internally and with global banking partners
  • Monitor workflow queues to ensure transactions are dealt with in a timely and efficient manner, to meet cut off times and SLA’s
  • Support Treasury Risk Management in agreeing and settling trades with banking counterparties
  • Managing and matching MT300 confirmations in Mysis and referring bank confirmation anomalies to TRM for correction
  • Confirming options with banking counterparties and agreeing premium

Requirements

  • Some relevant experience in a financial services or FX organisation, undertaking payment tasks and understanding of cash flows.
  • Knowledge of global payment rails and systems, including SWIFT, NPP and ACH preferred but not required.
  • Strong time management skills, able to plan, organise and multi-task.
  • Strong attention to detail and numeracy skills.
  • Strong verbal and written communication skills.
  • Approachable, collaborative team member.
  • Adaptable, eager to learn, proactive.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Employee Stock Purchase Plan (ESPP)
  • Educational Assistance Plan
  • Paid Time Off (Vacation, Sick & Public Holidays)



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About the company
xe
At XE, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile apps and over the phone.
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