CS Specialist

Consultant Success Specialist

A Consultant Success Specialist is a professional responsible for the daily administrative duties of an organization. They assist with onboarding and record maintenance for payroll processing and provide clerical support to all employees.

Key Responsibilities:

Onboarding Assistance:

• Facilitate a seamless onboarding experience for new hires.
• Provide orientation sessions to familiarize employees with company policies, procedures, and culture.

Employee Support:

• Act as a point of contact for employees regarding inquiries and support needs.
• Address and resolve employee concerns in a timely and effective manner.
• Maintain open lines of communication with employees to foster a supportive environment.
• Monitor and record employee incidents, ensuring accurate documentation.
• Generate reports on onboarding and incident trends for management review.

Incident Reporting and Management:

• Monitor and record employee incidents, ensuring accurate documentation.
• Coordinate with relevant departments to address and resolve reported issues.
• Follow up with employees to ensure satisfaction with resolutions.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience in employee support, HR, or a related area preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to handle sensitive information with confidentiality.

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This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time.

 

K2 Partnering Solutions is an equal employment opportunity/affirmative action employer. We do not discriminate on the basis of an individual’s actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws.  Our team is dedicated to this policy with respect to all terms and conditions of employment, including recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, access to facilities and programs, and general treatment during employment.

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Last updated on Oct 5, 2024