Sr. Site Reliability Engineer

About SIDEARM Sports

SIDEARM powers the official websites, mobile apps, live audio and video streaming platforms of more than 1,600 collegiate athletic partners across the nation.

We’re a passionate mix of technologists, creatives, and strategists that care deeply about the products we create, and the people we create them for.  We stand at the intersection of sports and technology and are constantly innovating and evolving our products to deeply integrate the industries and provide exceptional products for our partners and their fans. Our team embraces a collaborative work environment that moves at a rapid pace, where all team members are deeply involved in the success of our products and services.

We are trusted by some of the biggest brands in the industry, including 300 NCAA Division I universities, and over 85% of the Power 5 athletic departments. We are proud that the work we do is experienced by 100+ millions of sports fans each year.

As we continue to grow, we need an outstanding Senior Site Reliability Engineer to travel on our journey together. Our SRE team influences the technology growth that impacts millions of customers across the entertainment space. Opportunities abound to grow our products - and grow your career!

What you’ll do

• Work in cross-discipline teams to ensure service reliability, availability, and performance
• Collaborate with our domain engineering and Site Reliability Engineering teams to architect and maintain live services
• Plan and forecast service capacity and demand, analyze software performance, and tune systems and software
• Solve mission-critical incidents and build automation to prevent problem recurrence; automate away all toil
• Identify root causes of production issues, and recommend permanent solutions for them
• Setup and improve monitoring (metrics, logs, alerts, etc) to identify issues quickly
• Develop effective documentation, tooling, and alerts to identify and address risks
• Actively participate/offer solutions to keep our environment secure. Review compliance and internal scans and work with development teams to stay ahead of security vulnerabilities
• Develop Run Books for Level I NOC team to reduce MTTD/MTTR for alerts.
• Participate in on-call rotation with other members of Site Reliability Engineering team

Qualifications

• Experience with Linux container technologies (Docker, Kubernetes)
• Experience with public and private clouds: GCP, OpenStack, AWS, and/or Azure
• Understanding of cloud orchestration frameworks (terraform, Kubernetes, argoCD, spinnaker, etc) and their role in IT transformation
• 5+ years’ experience working with Linux systems and related tooling (kernel, shell, system libraries, file systems, client-server protocols, etc)
• The ability to read/write code fluently in C#, Python, or Go
• Deep understanding of software development lifecycle including git-based CI and CD pipelines
• Networking: experience with network theory and protocols, e.g. TCP/IP, UDP, DNS, HTTP, TLS, and load balancing.
• Strong experience in distributed systems architectures – layered, event-driven, service mesh, etc.
• Familiarity with distributed message buses such as Kafka, Confluent
• Strong interpersonal and communication skills

Pay Transparency

The approximate base pay range for this position is $110,000 to $130,000. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Individuals may also be eligible for an annual discretionary bonus and/or sales compensation. Actual compensation may vary based on factors including but not limited to job-related knowledge, skills, and experience as well as geographic location.

Last updated on Aug 9, 2024