At Attentive, we're revolutionizing the way businesses connect with their customers. Our AI-driven marketing platform infuses intelligence into every stage of the consumer journey, helping brands deliver hyper-personalized messages at scale. With a mobile-first approach, engaging two-way conversations, and enterprise-grade technology, we're driving billions in online revenue for leading brands worldwide, including CB2, Urban Outfitters, GUESS, Long John Silver’s, and Wyndham Resort. But we're not just about SMS and email—by expanding our AI capabilities to enhance multiple products and channels, our goal is to help make every interaction more meaningful. As a member of our team, you'll be at the forefront of this innovation, helping to shape the future of customer communication.
Who we are
We are looking for an Enablement Manager to lead strategic enablement programs for our sales development organization. Our ideal candidate is an experienced self-starter who is passionate about driving measurable impact for revenue teams and leadership. As an Enablement Manager, you will support our revenue teams by ensuring that they have the required knowledge, skills, content, and processes necessary to perform and succeed in their role. You will accomplish this through a variety of tasks, including building and delivering training programs for new and existing team members, partnering with SDR leadership on strategic initiatives, and effectively measuring and reporting on the impact of enablement efforts and productivity.
Why Attentive needs you
- Deliver regular onboarding and ongoing training programs for new hires in our SDR organization, driving successful ramping of new hires in their first 30 days.
- Collaborate with enablement and SDR managers to understand training and enablement needs, leading in the development of effective projects that align with business goals.
- Strategize, design, and deliver effective enablement deliverables that enable the SDR team to effectively engage with customers and drive pipeline creation. Including but not limited to training, documentation, tutorials, workshops, etc.
- Develop and maintain the library of prospecting content (email sequences, templates, and marketing materials) in partnership with Revenue Technology.
- Manage projects that are assigned to you, including managing project tasks, resources, creating timelines, and ensuring deliverables are up to quality standards with the goal of improving the effectiveness of the intended audience and meeting revenue targets
- Define key performance indicators to measure and report on the effectiveness of enablement programs, tools, and initiatives
- Establish effective communication and reporting channels with revenue leadership and cross functional teams across the organization
- Partner with Learning Experience Designers to inform on materials needed for continued education such as eLearning, video, or other multimedia assets
About you
- Minimum of 3 years of professional experience
- 1-3 years experience in sales or customer success
- 2 years enablement, training, or related field. SaaS experience preferred.
- Excellent written, visual, and verbal communication skills, with the ability to effectively communicate complex concepts and ideas to an executive audience
- Experience working to develop and deliver training programs and tools, including e-learning and virtual instructor-led training
- Proven track record of driving measurable business results through enablement initiatives
- Strong cross-functional project management and organizational skills, with the ability to manage multiple projects and priorities simultaneously
- Familiarity with enablement tools and technologies such as Salesforce, Docebo, Klue, Highspot, Looker, Outreach, etc
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $91,260 - $120,700 base + equity + benefits.
- Our salary ranges are determined by role, level and location.
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Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about
AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
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Last updated on Sep 9, 2024