Manager, Client Experience - Healthcare

DNA is currently seeking a Manager to join its growing practice in its New York office. 

 

About Us 

A fast-growing, small agency with big reach. We exist at the cross-section of modern health marketing and scientific communications. From big creative campaigns to data milestones and product approvals, from scientific communications platforms to medical congress support, and everything in between, dna supports companies and brands at all stages of their development and lifecycle – from early-stage biotechs to top 10 pharmaceutical companies. We are made up of:

• Conversation-starters
• Storytellers
• Strategists
• Digital natives
• PhD-level scientists
• Writers
• Designers
• Builders

 

What You Will Be Doing 

Our team is seeking a Manager with healthcare, client experience, and media expertise to lead implementation of strategic integrated communications programs for our clients. You will be a conceptual thinker with exceptional organizational and prioritization skills. In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products, biotech and/or medical devices, as well as knowledge of the media landscape and considerations in this space.  

 

Other responsibilities include, but are not limited to: 

• Serve as the day-to-day tactical lead across clients, interagency partners, and internal team members, ensuring the successful implementation of the PR program.
• Lead execution of multichannel, earned-first creative activations in partnership with specialist teams (Earned Media, Creative, Strategy, Digital).
• Closely manage implementation of client-approved programs, understanding status, dependencies and considerations at all times.
• Initiate tactical execution of program elements, providing clear direction to internal specialist partners, foreseeing potential roadblocks and proactively recommending/implementing solutions.
• Manage development of a variety of material types (including press releases, key message documents, pitches, social media content, etc.).
• Ensure all deliverables are polished and error-free.
• Assist in financial management for clients, including development of activity reports

  

 What We Are Looking For 

• Industry experience in healthcare communications and/or pharmaceuticals
• Experience working within integrated agency teams (Earned Media, Social, Partnerships, Creative) and collaborating with a matrixed interagency team
• Ability to lead/manage multiple clients and programs (and associated expectations and timing) at once
• Can promote a culture of collaboration and teamwork across organizational functions
• Ability to stay calm under pressure and always focus on problem-solving
• Outstanding communications skills (verbal, written, and presentation)
• Excellent organizational skills and attention to detail
• Proficiency in sculpting and telling a cohesive story

  

Basic Qualifications 

• At least 4 years’ experience in public relations at an agency or corporate in-house (healthcare experience required) 
• BA or BS in Public Relations, Communications, or in a related field 

The Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:

• Medical
• Dental
• Vision
• 401k (with employer match)
• Tuition Reimbursement
• Juice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soul
• MyDays – Flexible holiday schedules
• Short-Term Disability
• Paid Employee Family Leave
• Family Building Benefit

NYC Salary range: $82,000 - $92,000

Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Weber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.

 

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Last updated on Aug 5, 2024