Operations Manager
Location: Burscough (L40 8LD)
A quick look at the role.
The Operations Manager will be responsible for the management of the day-to-day operations of the Transfer Station. Whilst giving the highest priority to Safety, Health and Environmental goals, you will analyse and improve operational efficiencies, maximise financial performance, develop and deliver customer service excellence for external and internal clients, develop the potential of the transfer station with market-driven innovation, and manage the performance and development of personnel; all demonstrated through the site Operational KPIs.
Why it’s an opportunity not to be wasted.
- Visibly leading, developing and improving the health, safety and environmental culture (reducing incidents and increasing reporting).
- Driving operational excellence of the site in compliance with its permit, licence, discharge consent and any other legal requirements. By delivering no EA CAR scores from site visits, no major breaches of the discharge consent, no reportable emissions and no waste stock >6 months to be held on site.
- Delivering customer service excellence through reviewing and selecting treatment methods. Reviewing the order book to ensure that the site has sufficient capacity, labour and resources to meet the requirements, immediately highlighting any potential failings to the Depot Manager. Ensuring the site is operating efficiently by removing as many non-value adding activities as possible, speeding up the process.
- Controlling costs for treatment, disposal, labour, maintenance and sundries on site to ensure the site meets its budgetary requirements set out in the monthly P&L review and KPIs. To over-achieve the site’s annual fiscal budget year on year
- Manage human resources to maximise performance and carry out line management functions relating to personnel issues. Ensuring work schedules are assigned and specific duties are resourced. Establish and implement departmental policies, goals, objectives, and procedures. Liaising and conferring with Depot Manager and other team/staff members as necessary.
- Participate in the development of new projects to be launched, and lead project implementation, as requested.
- Work alongside like-minded waste professionals in a brilliantly diverse environment built on transparency – not bureaucracy.
- A chance to join a forward-thinking, industry leader that openly welcomes self-driven individuals who are unafraid to question convention.
Here's what we require.
- COTC level 4 in managing hazardous treatment and transfer operations.
- IOSH Managing Safely
- Experience of working within the Hazardous Waste industry
- Relevant professional experience, including managing a mixed skills team in a busy and demanding environment.
- Computer literate/using MS Office applications.
- Experience in the preparation of risk assessments & method statements
- Understanding of the commercial aims of contracts
- Working knowledge of Hazardous waste legislation
- Understanding of ISO 9001,14001 & 18001 Integrated Management Systems
- Analytical and able to quickly assess issues and recommend and/or implement solutions.
- Experience of building and maintaining customer relationships.
And here’s why you’ll love it at Biffa.
- Competitive salary
- Ongoing career development, training and coaching – because if you don’t grow, we don’t grow.
- Generous pension scheme.
- Medical and dental scheme.
- Retail and leisure discounts.
- Holiday and travel discounts.
- Bike to work scheme.
Changing the way people think about waste.
At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 10,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.
Dedicated to diversity.
Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.
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Last updated on Feb 13, 2024