Employment Type: Full-Time (Permanent)
Department: Seniors and Children & Youth Services
Union: Included (CUPE Local 2497)
Salary: $26.42
File #: 25-SCY-03 (1 Open)
Posting Date: January 09, 2025
Posting Close: January 23, 2025
Position Summary
Reporting to the Manager, Children and Youth, the Family Support Worker is responsible for providing informal support to children and youth in the community by planning and implementing effective and engaging programs for Parents/adults who are parenting youth and by mentoring and coaching youth and their families. The Family Support Worker is also responsible for working collaboratively with Youth Workers in the department and agency, and with partner agencies to provide effective support to the youth community of Regent Park.
Duties and Responsibilities
- Work with youth and their families to acquire and maintain needed services, resources, and supports
- Develop, deliver, and maintain effective working relationships with key supports and resources in the community
- Mentor parents and provide informal confidential support
- Support parents to develop skills in managing peer and adult relationships, health, education, sexuality, and drug use
- Provide support to youth by directing them to workshops, formal and informal services
- Plan and implement successful and effective programs for parents
- Facilitate workshops and activities, including creative and informative overnight excursions and retreats
- Refer youth who require more formal and/or intensive supports to appropriate services to meet their needs
- Maintain accurate program records, individual family service plans, and statistics; prepare required reports
- Plan, market and facilitate workshops and activities that broaden participants social and professional networks.
- Work collaboratively with manager and other Dixon Hall staff and volunteers
- Actively participate in department and agency meetings and events
- Work under the guidance of the agency and program policies and procedures, including the Mission, Vision and Values of Dixon Hall
- Meet regularly with manager to discuss individual and team effectiveness.
- Undertake other tasks and responsibilities as assigned within the purview of the job description.
Qualifications
- Degree in Social Work/Social Sciences or a college diploma in Social Services or at least 3 years’ experience working with youth in community settings,
- 3-4 years of parent engagement experience along with experience working with youth from diverse ethno-cultural, socio-economic backgrounds and leadership experience such as youth mentoring and/or volunteering.
- Demonstrable understanding and knowledge of issues facing youth at risk, and most specifically young women and girls.
- Experience with casework process, including needs assessments, referrals, case management and follow-ups.
- Knowledge and experience with the youth justice system, child welfare system, employment, housing, and mental health systems.
- Experience working in diverse settings with staff, clients and volunteers who are from different ethno-racial backgrounds.
- Strong verbal and written English language communication skills; fluency in French is an asset.
- Computer literacy utilizing MS Office applications with proficiency in word processing, spreadsheet, database, and presentation software applications.
- Must have excellent communication, teamwork, leadership and advocacy skills and the ability to work independently.
- Must be able to work evening hours, weekends, and overnights.
- G Class drivers license will be considered an asset.
- Must be qualified to work in Canada legally for the employer.
- Able to provide a Vulnerable Sector Screening check with a ‘Clear’ or satisfactory result that meets the operational requirements of the Agency.
- Must have up-to-date vaccinations against COVID-19 with a vaccine that has been approved for use in Canada.
Dixon Hall is dedicated to fostering an inclusive selection process and work environment, guided by their Race Relations and Employment Equity Policies. If selected for an interview, please inform the hiring manager or the People and Culture team of any accommodations you may require during the interview process.
To achieve their goal of inclusivity and diversity, Dixon Hall actively seeks exceptional candidates from varied backgrounds and with lived experiences. Individuals who self-identify as being from marginalized communities, including Indigenous peoples, racialized persons, persons with disabilities, and those from the 2SLGBTQIA+ community or who have experienced homelessness, are strongly encouraged to apply.
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Last updated on Jan 9, 2025