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Customer Engineer 4

rsjdnwc9jel4i3xyjsm3m8vnhrmayk037bphn44zg3i1bl3dcjtqhqlclsisinpr · 30+ days ago

Redwood City, CA, US

$105k+
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Full-time

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Responsible for on-site installing, maintaining, documenting and repairing various multi-vendor network and voice devices working under the direction of a remote network management center. Tasks include hardware device replacement, patch cable installation, documentation updates, software installation, 3rd Party vendor coordination and basic equipment configuration. Ensures customer satisfaction by advising on-site customer personnel and remote management center on any issues which may impact product performance. Takes responsibility for potential or desired follow-up services, on-going communication and/ or problem escalation.

Required Skills:
Experience configuring and supporting Routers and Switches.

•

Last updated on Jun 21, 2016

About the company

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rsjdnwc9jel4i3xyjsm3m8vnhrmayk037bphn44zg3i1bl3dcjtqhqlclsisinpr

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