Digital Learning Experience Manager

About Euromonitor:

Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and data on thousands of products and services; we are the first destination for organisations seeking growth. With our guidance, our clients can make bold, strategic decisions with confidence.

About the division:

The Human Resources division focuses on recruiting, managing, and optimising employee relations and resources across all levels and locations at Euromonitor International. The overarching goal is to align the strategic objectives of the company with its human capital needs, ensuring compliance with employment laws and cultural diversity, while fostering a supportive and inclusive work environment that promotes both employee well-being and corporate productivity.

About the role:

The Digital Learning Experience Manager (DLEM) enables a culture of continuous improvement through delivery of powerful digital learning experiences that facilitate effective learning and skill development to support our commercial aims.

What you’ll be doing:

• Digital learning experience: Define and deliver a digital learning experience that is flexible, innovative and relevant that fills our identified learning gaps and future talent needs to deliver business results
• Learning Management System (LMS): Own the LMS platform, creating and sourcing quality and engaging content, upload and manage existing content, track progress and generate reports to understand and increase usage
• Identify training needs: Understand the learning required to successfully onboard new hires, create career paths and development routes to attract, retain and progress our talent in alignment with our talent management activities
• Learner engagement: Work with stakeholders across the business to enhance learner engagement using a variety of techniques to engage, inspire and develop our people
• Measure success: Evaluate the effectiveness of training initiatives through feedback and performance metrics to make data-driven recommendations for continuous improvement
• Compliance and regulatory training: Supports the delivery of mandatory compliance and regulatory training ensuring requirements are met
• Accessibility: Ensure learning materials and platforms are accessible to all learners and that they are designed with inclusivity in mind

What you'll bring:

• Digital learning principles: Deep understanding of digital learning principles, instructional design models, visual and written design including accessibility requirements
• Communication strategies: Familiarity with communication approaches and how to tailor messages for different audiences across a global workforce to enhance learner engagement
• Proficiency with digital learning tools: Advanced knowledge of eLearning development software, Learning Management Systems (LMS), and virtual classroom platforms
• Stakeholder management: Demonstrates excellent verbal and written communication skills, with the ability to engage and manage expectations of stakeholders at all levels
• Data literacy: Competence in assessing training needs and measuring learning outcomes through qualitative and quantitative data analysis
• Cross-functional collaboration: Experience working across different departments and global locations to develop training that aligns with organisational goals and employee development needs
• Innovative mindset: Demonstrated ability to incorporate new technologies and methodologies into development initiatives to enhance learning experiences and outcomes
• Project management: Ability to manage training projects from conception through to delivery, including scheduling, budgeting, and resource allocation

What you’ll get for your hard work:

• Work for a truly global company collaborating across 16 offices worldwide
• Flexible working hours and a great work/life balance
• Competitive salary and company benefits
• An open, supportive culture
• The opportunity to put your stamp on a brand-new role

What to expect in the interview process:

• An initial video call with the Talent Acquisition team
• A 2 stage interview with a brief to showcase your skills and experience - at least one of these interviews will be face to face so you will have the chance to come into the office
• Regular updates from the Talent Acquisition team to support you through the process

Please let us know if you require any reasonable adjustments made throughout the process.

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Benefits

Our Values:

We seek individuals who act with integrity

We look for candidates who are curious about the world

We feel that as a community, we’re stronger together

We seek to enable people to feel empowered

We welcome candidates who bring strength in diversity

International: not only do we have a very multinational workforce in each office but we communicate across our 16 offices worldwide on a daily basis.

Hardworking and sociable: our staff know how to work hard and know also how to enjoy themselves! We pride ourselves on creating an appropriate work-life balance, with flexible hours and regular socialising including frequent after work meet ups, summer and Christmas parties and a whole range of other groups to be involved with.

Committed to making a difference: We believe that people are looking for something worthwhile in a company beyond the workplace. Our extensive Corporate Social Responsibility Programme gives each member of staff two volunteering days a year in addition to holidays. It gives all new starters a donation amount on joining us which they can give to a charity of their choice.

It sees us reaching out into the local community with our mentoring, group volunteering, and fundraising initiatives as well as supporting international charities through our website sales, matching staff sponsorship fundraising, and carbon offsetting all our flights.

Excellent benefits: we offer competitive salaries, enhanced healthcare and pensions, plus generous holiday allowances, hybrid working and, in many offices, a Core Hours policy allowing flexible start and finish times to each day.

Opportunities to grow: we offer extensive training and development opportunities at all levels. The vast majority of our Managers and Directors have been promoted from within and many have moved across departments as well as upwards. We pride ourselves on identifying and rewarding talent.

Equal Employment Opportunity Statement: Euromonitor International does not discriminate in employment on the basis of race, colour, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability and genetic information, age, membership in an employee organization, or other non-merit factor.

Last updated on Aug 21, 2024