Senior Product Designer, Growth (Customer Identity)

The Growth Team

The Growth team is on a mission to elevate a developer-focused go-to-market motion including onboarding experience, pricing & packaging options, and nurtured pathways to higher stickiness and longer term retention. This team ensures we make the most of every customer signup by crafting a meaningful, trustworthy and supportive first impression. Our Growth team is highly cross-functional and hyper-focused on data. In this role, you will collaborate with cross-functional partners to identify growth opportunities to improve conversion rates, drive greater adoption, and support successful onboarding.

The Senior Product Designer Opportunity

You will join a distributed and diverse Design team that champions a high trust and inclusive team culture. Through research, creative exploration and thoughtful critiques our design team places a strong emphasis on creating top tier experiences for our customers. You’ll also play a key role in defining processes, teaching best practices, and elevating the craft bar across the entire Developer Experience Design team, both by mentoring other designers and by being a thought partner with the design manager. We are looking for someone who is naturally curious and keen to take initiative.

What you’ll be doing 

• Work cross-functionally with Product Managers and Engineers, prioritizing features and improvements, facilitating design discussions, and exchanging feedback for growth-owned surfaces.
• Work with product and engineering to influence the roadmap for the Growth team at Okta CIC. This involves facilitating brainstorming sessions and workshops.
• Build a deep understanding of our core customers.
• Leverage both qualitative and quantitative data to make design decisions.
• Transform challenging workflows into simple, usable, and elegant experiences for developers.
• Share work early and often and seek out constructive feedback from peers, product teams, and other stakeholders.
• Iterate on solutions based on direct and indirect stakeholder feedback.
• Work together with designers on other product teams to keep work consistent, improve quality, contribute to our team processes and principles.
• Work closely with designers and engineers to develop and expand our product design system. 

What you’ll bring to the role

• 4+ years of experience as a Product Designer or similar role, with a focus on growth-oriented projects.
• Have experience in running experiments.
• Strong portfolio showcasing your ability to drive business objectives with your designs for developer-oriented products or B2B SaaS projects.
• Strong collaboration and communication skills to work with cross-functional teams.
• Can distill complex problems into precise, simple, and delightful solutions.

And extra credit if you have experience in any of the following! 

• Bachelor’s degree in Design, Interaction Design, Human-Computer Interaction, or a related field.
• Graphic/visual design background.
• Engineering/Front-end development
  
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Last updated on Aug 15, 2024