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API Support Specialist

Interactive Brokers · 20 days ago
Negotiable
Full-time
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We seek several motivated individuals to join our Financial Services Representative team. The ideal candidate will have a strong math and technical aptitude, the ability to troubleshoot and explain complex subjects, and the capacity to identify opportunities for technology-based improvements.

The successful candidate will be motivated, have strong initiative, and be analytical and methodical. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application.

Job Responsibilities:

  • Assisting clients in developing and troubleshooting their applications, which connect through our various APIs for algorithmic trading or other purposes. As a specialist, this will primarily be written support.
  • Assisting clients in integrating API applications with third party software (such as charting software).
  • Assisting third-party institutions in integrating their applications to IBKR.
  • Building and maintaining a client resource library, including program snippets, documentation, and consultancy resources.
  • Creating various test and demonstration programs that utilize the IBKR API so clients can use them as samples for their development needs.
  • In-house development assistance.
  • Assisting in developing custom tools for internal users, including other teams in Client Service.

Job Requirements:

  • Bachelor's or advanced degree in Computer Science or related field, 1+ years of coursework and/or work experience programming in Java and Python, and some C# and C++ knowledge.  
  • Understanding of Linux Terminal and Windows command line tools
  • Working knowledge of Git workflow
  • A deep understanding of REST API architecture
  • Strong written communication skills to accommodate client inquiries directed via email or online chat.
  • Fast learner, proactive and helpful
  • Strong verbal and written communication skills in English, any European language being an advantage 

Beneficial skills:

  • Understanding of trading terminology 
  • Basic understanding and ability to work in various Operating Systems like Windows, Mac OS, Linux 
  • Experience with algorithmic trading.

Company Benefits & Perks: 

  • Competitive salary package.
  • Performance-based annual bonus (cash and stocks).
  • Group Medical & Life Insurance.
  • Modern offices with free amenities & fully stocked cafeterias.
  • Monthly food card & company-paid snacks.
  • Hardship/shift allowance with company-provided pickup & drop facility*
  • Attractive employee referral bonus.
  • Frequent company-sponsored team-building events and outings.

Depending upon the shifts.

**The benefits package is subject to change at the management's discretion

Company Overview

Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company headquartered in Greenwich, CT, USA, with offices in over 15 countries. We have been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.

IBKR affiliates provide global electronic brokerage services around the clock on stocks, options, futures, currencies, bonds, and funds to clients in over 200 countries and territories. We serve individual investors and institutions, including financial advisors, hedge funds and introducing brokers. Our advanced technology, competitive pricing, and global market help our clients to make the most of their investments.

Barron's has recognized Interactive Brokers as the #1 online broker for six consecutive years. Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology.

Last updated on May 27, 2024

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About the company

IB
Interactive BrokersInteractive Brokers is an online trading and investing platform that offers a wide range of financial products and services. Their platform provides access to global markets, low-cost trading, and advanced trading tools for both retail and institutional investors.

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